German-Speaking Commercial Support Specialist
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
German-Speaking Commercial Support Specialist
Why this opportunity stands out
Join a global commercial-operations team use your German language skills and support end-to-end processes covering everything from order management to billing. This role offers a unique chance to work across multiple commercial functions and develop broad expertise.
What youll be doing
- Manage full lifecycle order processing for the Austrian market: from market-to-order and order-to-invoice through to customer care
- Handle customer communication (email & phone) in German: addressing complaint management discrepancies and order status
- Coordinate internally with Sales Finance Supply Chain and Service Technicians to ensure smooth execution and customer satisfaction
- Maintain accurate customer data and update key systems (ERP/CRM) such as SAP or Salesforce
- Support quotation requests product/service information queries invoice checks and credit/debit note coordination
- Monitor open orders backlogs and delivery timelines for the Austrian customer base
- Prepare reports document commercial activities and assist in administrative tasks for the commercial operations team
What were looking for
- Fluent German at C1 level (clear understanding of Austrian dialect and business style)
- Experience in order management customer service purchasing or logistics ideally with exposure to more than one commercial area
- Proficiency with commercial tools like SAP Salesforce or similar ERP/CRM systems
- Comfortable handling customer issues resolving complaints and working under pressure
- Excellent attention to detail multi-tasking ability and strong communication skills
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Structured process-oriented mindset and ownership attitude
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Good English skills required for internal coordination
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EU citizenship or valid work permit for Bulgaria is mandatory
What youll get
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Full-time permanent role with hybrid work model based in Sofia
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Stable employment with a reputable international organisation
- Opportunity to support a specific DACH/Austria-focused market gaining cross-functional commercial experience
- Multicultural environment with professional development and growth pathways
Your next step
If youre ready to use your German language skills in a challenging commercial support role thrive in a cross-functional environment and build your career in Sofia then wed love to hear from you.
Key Skills
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