German Speaking Technical Support Specialist
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
German-Speaking Technical Support Specialist Poland (Katowice)
German Speaker Technical Support Specialist
Kats Recruitment Where Technical Talent Meets Global Roles.
Join a top global customer-experience & technology-services provider operating from Katowice this role youll support German-speaking customers with technical issues repairs and warranties full training provided no engineering degree required.
Key Responsibilities
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Handle inbound calls from German-speaking customers.
- Support issues related to repairs warranties parts and minor technical faults.
- Diagnose problems remotely guide customers through troubleshooting steps.
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Recommend appropriate products or services based on customer needs.
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Log interactions in CRM tools follow workflows and track status of cases.
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Collaborate with engineering/field teams when escalation is needed.
Your Profile
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Fluent German (C1) confident natural communication.
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Logical problem-solving mindset with ability to work step-by-step.
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Positive customer-oriented attitude.
- Previous customer service or technical support experience is a plus (but not mandatory).
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EU passport or EU work permit / eligible to work in Poland.
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Based in or willing to relocate to Katowice Poland for on-site work.
What Youll Get
- Stable employment contract in Poland (Umowa o Pracę) with full benefits.
- Competitive salary package reflective of technical-support roles in the Polish market.
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Full onboarding training you wont be thrown in the deep end.
- Modern office environment in Katowice part of an international multicultural team.
- Benefits including MyBenefit cafeteria system private medical insurance regular team-building and supportive culture.
- Clear development opportunities: move into senior support specialist or technical-team tracks.
- Candidate-focussed support from Kats Recruitment throughout your journey.
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
