An ever-growing Internet Service Provider is looking for T4 Network and Operations Centre Engineer
Company and Job Description:
- Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network including towers access points hotspots and proprietary hardware.
- Fast-Paced High-Impact Technical Environment - They run thousands of hotspots network issues are high-priority and meaningful. A NOC engineer directly contributes to uptime reliability and service quality for tens of thousands of users.
- Opportunities for Growth & Skill Expansion - Get exposure to network monitoring & optimization and Radio/Wi-Fi technologies.
- Mission-Driven Community-Focused work - The companys core mission is to bridge the digital divide and provide affordable internet access to underserved communities.
Key Responsibilities:
- Field Team Support: Monitor escalations and assist with device connection and bespoke requests.
- PRTG Monitoring: Track offline sites/sectors identify recurring issues update sector details and alert NOC teams.
- Escalations: Manage down/flapping/restoring sites; support Area Managers on client-specific issues.
- APEX Support: Handle complex escalations related to network quality VPN VoIP or cloud services.
- Node Management: Monitor node capacity migrate clients as needed and plan new sectors with mast engineers.
- Network Management & Design: Lead OSPF MPLS/VLAN IP addressing and change control processes.
- Monitoring & Troubleshooting: Proactively detect and resolve network issues; escalate unresolved fibre/RF faults.
- Client & Internal Escalations: Serve as final escalation point resolve complex client queries and mentor juniors.
- Security & Compliance: Deploy firewall configurations and enforce SOPs for network security.
- Collaboration & Cross-Functional Support: Work with Field Ops RF and CE teams to maintain network resilience.
- Project Management & Documentation: Lead network projects document changes and support infrastructure upgrades/migrations.
Job Experience and Skills Required:- 34 years experience in a NOC role with at least one networking qualification.
- Experience with Ubiquiti Cambium or similar wireless vendors.
- Strong understanding of IP networking dynamic routing protocols and ISP network design.
- Basic knowledge of PtMP wireless technologies and 2GHz/5GHz applications.
- Thorough understanding of network topology including access and core networks.
- Awareness of link capacity impacts upstream/downstream dependencies and node performance.
- Ability to handle escalations in the absence of the NOC Manager.
- Proficiency in managing infrastructure team escalations and responses.
- Strong analytical and diagnostic skills for identifying and explaining node failures.
- In-depth networking knowledge equivalent to CCNP level.
Apply now!
For more exciting IT vacancies please visit:
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Connect with me on LinkedIn!
An ever-growing Internet Service Provider is looking for T4 Network and Operations Centre EngineerCompany and Job Description:Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network including towers access points hotspots and proprietary hardware.Fa...
An ever-growing Internet Service Provider is looking for T4 Network and Operations Centre Engineer
Company and Job Description:
- Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network including towers access points hotspots and proprietary hardware.
- Fast-Paced High-Impact Technical Environment - They run thousands of hotspots network issues are high-priority and meaningful. A NOC engineer directly contributes to uptime reliability and service quality for tens of thousands of users.
- Opportunities for Growth & Skill Expansion - Get exposure to network monitoring & optimization and Radio/Wi-Fi technologies.
- Mission-Driven Community-Focused work - The companys core mission is to bridge the digital divide and provide affordable internet access to underserved communities.
Key Responsibilities:
- Field Team Support: Monitor escalations and assist with device connection and bespoke requests.
- PRTG Monitoring: Track offline sites/sectors identify recurring issues update sector details and alert NOC teams.
- Escalations: Manage down/flapping/restoring sites; support Area Managers on client-specific issues.
- APEX Support: Handle complex escalations related to network quality VPN VoIP or cloud services.
- Node Management: Monitor node capacity migrate clients as needed and plan new sectors with mast engineers.
- Network Management & Design: Lead OSPF MPLS/VLAN IP addressing and change control processes.
- Monitoring & Troubleshooting: Proactively detect and resolve network issues; escalate unresolved fibre/RF faults.
- Client & Internal Escalations: Serve as final escalation point resolve complex client queries and mentor juniors.
- Security & Compliance: Deploy firewall configurations and enforce SOPs for network security.
- Collaboration & Cross-Functional Support: Work with Field Ops RF and CE teams to maintain network resilience.
- Project Management & Documentation: Lead network projects document changes and support infrastructure upgrades/migrations.
Job Experience and Skills Required:- 34 years experience in a NOC role with at least one networking qualification.
- Experience with Ubiquiti Cambium or similar wireless vendors.
- Strong understanding of IP networking dynamic routing protocols and ISP network design.
- Basic knowledge of PtMP wireless technologies and 2GHz/5GHz applications.
- Thorough understanding of network topology including access and core networks.
- Awareness of link capacity impacts upstream/downstream dependencies and node performance.
- Ability to handle escalations in the absence of the NOC Manager.
- Proficiency in managing infrastructure team escalations and responses.
- Strong analytical and diagnostic skills for identifying and explaining node failures.
- In-depth networking knowledge equivalent to CCNP level.
Apply now!
For more exciting IT vacancies please visit:
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Connect with me on LinkedIn!
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