Data Center Security Specialist (Advanced Security System Engineer Team) , Data Center Security Specialist (Advanced Security System Engineer Team)

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for a SOC Operator/ Data Center Security Specialist Data Center responsible for providing support to physical security teams operating in AWS data center environments. You will be part of ASSET (Advanced Security System Engineer Team) and support AWS Data Centre Security teams across EMEA with security device troubleshooting and programming on access control and CCTV.
This role is critical to ensuring the availability integrity and confidentiality of data center infrastructure and operations security.


Key job responsibilities
-You will manage a chat queue phone communications generate and/or manage trouble tickets handle incoming chats and provide support to customers.
-Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness
-Manage workflow ticketing and extraction/development of performance metrics
-Configure physical security devices including cameras readers and panels.
-Support daily operational security across a data centre campus
-Distil overarching security strategy into daily tactics to reach management goals

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.



- 1 to 5 years experience in operations room/centre.
- Exposure to Physical Security operations.
- Experience managing a chat queue and trouble tickets.
- An understanding of how to configure physical security devices including cameras readers and panels.


Experience managing a chat queue and trouble tickets


An understanding of how to configure physical security devices including cameras readers and panels.

Experience working in a data centre environment.

Experience in working in a SOC environment.

Certification for Lenel Onguard programming.)


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.