Quality Engineering Lead

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2700 diverse individuals access competitive rewards and benefits and be part of a greater movement apply today!

Your Role in Supporting Our Members:

As a Quality Engineering Lead you will define and implement test strategies automation frameworks and quality governance models to ensure the reliability and performance of Vancitys digital platforms. Youll lead a team of quality engineers foster a shift-left testing culture and collaborate across product engineering and DevOps teams to deliver exceptional member experiences. Were looking for a seasoned leader with deep technical expertise and a passion for driving quality at scale.

This is a Full-time Permanent role based at Vancity head office. Our head office is based in Vancouver but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands when needed.

How Youll Make an Impact:

Quality Strategy & Planning

• Defining and implementing the overall test strategy governance model and quality framework for projects and programs
• Collaborating with product and engineering leaders to align quality objectives with business goals
• Developing and managing master test plans test schedules and resource plans across multiple parallel workstreams
• Establishing metrics and KPIs (e.g. defect density automation coverage test cycle time)
• Generating and presenting detailed reports on testing activities quality metrics and project status to stakeholders

Team Leadership

• Leading mentoring and coaching QA/QE engineers in automation performance and exploratory testing
• Conducting code and test reviews to maintain high standards
• Identifying potential risks and implementing mitigation strategies to minimize impact on product quality
• Fostering a shift-left testing culture by encouraging early involvement in the SDLC

Automation & Tools

• Architecting and maintaining scalable automation frameworks (e.g. Selenium Cypress Playwright or custom solutions)
• Integrating testing into CI/CD pipelines (e.g. Jenkins GitHub Actions GitLab CI)
• Evaluating and implementing tools for API testing performance testing and monitoring

Quality Advocacy

• Partnering with developers to promote testability and maintainability
• Collaborating with DevOps and release engineering to ensure smooth deployments
• Leading root cause analyses for production issues and implementing preventive measures

Hands-On Testing

• Designing and executing test plans for complex features or systems
• Identifying documenting and tracking defects and working with development teams to resolve them
• Conducting performance security and regression testing where needed

What Youll Bring to the Team:

• 10 years of experience in quality engineering software testing or a related field within the financial industry
• Minimum 3 years of prior experience in a leadership or managerial role. Proven ability to manage teams prioritize tasks and communicate effectively across functions
• Bachelors degree in Computer Science Engineering or a related field
• Technical Expertise: Strong background in test automation scripting (Python JavaScript Java) and CI/CD; experience with pipelines and tools such as Jenkins or GitLab
• Testing Frameworks: Hands-on experience with modern tools like Cypress Playwright TestNG or Postman
• Cloud & DevOps: Familiarity with AWS or Azure containers (Docker/Kubernetes) and infrastructure testing
• Analytical Mindset: Data-driven approach to measuring and improving quality; ability to measure effectiveness through audits retrospectives and improvement plans
• Strong analytical problem-solving and communication skills to identify issues analyze data and develop effective solutions with the ability to convey complex messages clearly

Youll Thrive Here If You Are:

• Collaborative Building strong relationships and working effectively across teams
• Analytical Using data and metrics to guide decisions and improve processes
• Innovative Embracing new tools and approaches to enhance quality and efficiency
• Leadership-focused Inspiring and mentoring others to achieve excellence

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of $91000 to $136400 per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.
We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at . Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process