Community Services Officer

This is an open recruitment in the Police Department. Qualified candidates from the public and qualified career City employees are encouraged to apply. The eligibility list that is developed from this recruitment process may be used to fill future vacancies in the Community Services Officer classification or in similar classifications.

DEFINITION
Under general supervision to perform a wide variety of duties and assignments in support of the Police Department function including Patrol which is principally the performance of a variety of routine non-hazardous municipal law enforcement duties for which sworn personnel are not required; Parking Enforcement; Records; Property and Evidence; Animal Control which is primarily the performance of animal care and adoption duties records processing and maintenance and shelter reception; all non-sworn peace officer related duties consistent with the needs of the Police Department.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the either the Police Captain or Police Lieutenant.
Receives technical and functional supervision from a Police Sergeant Police Services Supervisor or Animal Control Supervisor. Exercises no supervision.

• Responsibilities may include but are not limited to the following:
• On assigned shifts patrol the City for the purpose of enforcing and preventing violations of applicable codes and ordinances; enforcing and preventing violations of parking codes and ordinances; and for the purpose of reporting unsafe conditions incidents of vandalism and otherrelated conditions.
• Prepares necessary reports and appears in court to present testimony as required.
• Prepares traffic collision reports issues warnings and traffic citations directs traffic and enforcesparking regulations.
• Assists ill or injured citizens until proper medical aid arrives. Renders first aid and/or CPR when necessary.
• Receives complaints and reports of routine criminal and non-criminal incidents from the public prepares associated reports.
• Performs daily liaison duties with the District Attorneys Office and the Court. Delivers and retrieves evidence to the Crime Lab.
• Assists with crime scene control; receives and identifies evidence and found property and maintains proper control of same; disposes of evidence and found property asdirected.
• Operates various office equipment; enters records sorts files copies and distributes a wide varietyof police records reports and materials including memos letters reports complaints citationscrime reports and traffic collision reports.
• Operates various computer programs including word processing spreadsheets databases andcommunications software to prepare various reports records memos letters and other material bothfor internal and external distribution.
• Assists department personnel and the public inperson and by telephone including retrievinginformation and files mailing out requested reports to other criminal justice agencies and the generalpublic in accordance with established regulations and providing general information regardingdepartment policies procedures and regulations.
• Receive lost and found animal reports; assist visitors in locating missing pets; process adoption ofpets at the animal shelter
• Feed animals clean cages and maintain a clean and neat appearance of the animal shelter.
• Assists with enforcement of provisions of the Municipal Code applicable to the Park facilities and Open Spaces as assigned including administrative citations and parking citations.
• Assists staff with input cooperation flexibility and creativity for enforcement outreach and interpretive programs.

Experience and Training Guidelines
Any combination equivalent to experience and training that would provide the requiredknowledgeskills and abilities would be qualifying. A typical way to obtain the knowledgeskills and abilities would be:

Education:
Equivalent to successful completion of the twelfth (12^th) grade (GED) or high school graduation). Current enrollment in an accredited college or university is desirable.

License or Certificate:
Possession of or ability to obtain an appropriate valid California drivers license.

Knowledge of:

• English usage spelling grammar and punctuation.
• Procedures and techniques for dealing with the public in a tactful but firm manner.
• Modem office procedures methods and computer equipment.
• Principles and procedures of records keeping.
• Principles of traffic laws and regulations.
• Principles of basic report writing.
• Applicable City California Vehicle Code California Penal Code regulations. Basic animal handling care habits handling and disease identification.
• Occupational hazards and standard safety practices necessary in the area of animal care handling and control.
• Basic mathematics.

• Operate various office equipment including fax machine copy machine computer and printer.
• Operate a motor vehicle safely in accordance with traffic laws rules and department policy.

• Learn basic organization and functions of a municipal law enforcement agency.
• Learn and interpret City County and State laws ordinances and regulations.
• Learn the geography of the City including location and layout of streets.
• Interpret and apply oral or written material/instructions including the ability to read abstract or directive instructional material and to apply that data to practical circumstances.
• Remain alert and coherent including the ability to take or to decide between alternative courses of action under routine highly stressful or environmentally difficult conditions; anability toremain alert at varying hours after scheduled rest or to remain alert during extendedperiods of anemergency or unanticipated nature.
• Recall detail including the ability to accurately recreate witnessed events conversations or readings and to record those recreations in written and/or oral form.
• Maintain accurate and legible field notes.
• Perform general clerical work including maintenance of police records and compiling information for reports.
• Work independently without dose animal behavior and symptoms of disease.
• Have a background free of any felony convictions and with a demonstrated personal historyof being able to live within the law.
• Work irregular hours.

Applications must be submitted online through this applicant tracking system. All materials must be complete and clearly indicate the candidate meets the minimum qualifications. All statements made on the application resume and supplemental materials are subject to verification. False statements may be cause for immediate disqualification removal from eligibility list or discharge from employment.Candidates presenting the most desirable combination of education experience and/or training as stated in this announcement will be invited to continue in the selection process.The selection process may require any combination of the following: application appraisal written examination performance test and personal interview conducted by an outside oral panel and/or the Department.The City of Hollister offers preference to qualified veterans during the candidate selection process. The City of Hollisters Veterans Preference Policy can be accessedhere. Applicants must claim Veterans preference in the agency-wide questions section and attach a copy of their DD214 to the application.Following the examination process successful candidates are placed on an employment list.Appointment will be made from the employment list. Appointed employee(s) will be required to pass a psychological evaluation physical drug screen background investigation and fingerprints check.

Equal Opportunity/Affirmative Action:
The City of Hollister does not discriminate on the basis of race color national origin ancestry sex religion sexual orientation age disability marital status political affiliation or any other non-merit factor. The City of Hollister encourages minorities and women to apply.The City of Hollister makes reasonable accommodations for the disabled. Individuals requiring any accommodation in order to participate in the selection process must inform the Human Resources Office via email atof such request. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process.