Senior Engagement Specialist

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Requisition ID: 242461

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

The Senior Engagement Specialist supports the design delivery and measurement of employee engagement programs events and communications for Front Line employees. This role develops high-quality content presentations and support materials and provides operational and logistical support for engagementinitiatives helping to foster a positive inclusive and client-focused culture. The Senior Engagement Specialist applies event marketing concepts to enhance the effectiveness and reach of engagement activities.


Is this role right for you In this role you will:

  • Develops and delivers communications presentations and support materials for engagement programs and events incorporating event marketing principles to maximize impact.
  • Provides operational and logistical support for the implementation and sustainment of engagement initiatives (e.g. townhalls conferences recognition ceremonies roadshows).
  • Creates promotional content and assists with event campaigns to drive awareness and participation.
  • Acts as a resource for employees responding to queries gathering feedback and escalating issues as needed.
  • Synthesizes feedback from Pulse surveys event Q&A and field channels into concise reports and recommendations.
  • Monitors engagement outcomes and adoption rates reporting insights to the Manager and Senior Manager.
  • Collaborates with team members and business partners to ensure alignment and consistency in engagement support and messaging.
  • Pursues effective and efficient operations in accordance with Scotiabanks Values Code of Conduct and Global Sales Principles ensuring adherence to business controls and compliance requirements.
  • Supports engagement initiatives across Canada.
  • Works with internal business partners and stakeholders.
  • Utilizes Microsoft Office 365 SharePoint AI tools and multimedia/content design software.


Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:

  • Degree or diploma in Communications Business HR or related field preferred.
  • 24 years experience in employee engagement communications event support or eventmarketing preferably in financial services.
  • Demonstrated experience developing content presentations and promotional materials.
  • Strong communication and interpersonal skills.
  • Experience supporting operational or engagement initiatives.
  • Working knowledge of Retail Branch and Contact Centre performance measures.
    Bilingual (French Spanish) considered an asset but not required

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.


Required Experience:

Senior IC

Requisition ID: 242461Join a purpose driven winning team committed to results in an inclusive and high-performing culture.The Senior Engagement Specialist supports the design delivery and measurement of employee engagement programs events and communications for Front Line employees. This role develo...
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Key Skills

  • Business Development
  • Employee Orientation
  • Public Health
  • Account Management
  • VersionOne
  • Conflict Management
  • Project Management
  • Relationship Management
  • Team Management
  • Customer relationship management
  • Human Resources
  • Public Speaking

About Company

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Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.

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