- Recruit interview and hire Security Supervisors Officers and other security team members
- Manage Security & Loss Prevention Department including all activities regarding scheduling evaluation promotion and disciplinary action
- Lead training and other continuing education for Security Staff and entire hotel
- Direct staff in the prompt resolution of security-related concerns whether from guests employees or third parties
- Establish and implement training plans on security-related policies and procedures at the hotel
- Lead and develop the security team including the training and promotion of Security Officers
- Represent the department in Head of Department meetings
- Use wide discretion in setting security related policies and procedures throughout the hotel
- Handle and oversee emergency situation protocols
- Ensure that all hotel managers are properly trained in Crisis Management
- Lead all security-related efforts in situations involving fire health and safety
- Direct other security staff in managing threatening situations such as fires or other threats liaising with the Duty Manager Telephone Receptions and Police as needed
- Manage Security Officers in their responses to fire alarms panic alarms door alarms or monitored events
- Manage various protocols along with law enforcement regarding international protected person visits
- Maintain the continued growth of business relationships with corporate government and legal partnerships
- Lead the management and implementation of the Hotels health and safety policies and procedures including its fire and bomb procedures
- Lead the management implementation and training of the workplace violence prevention plan for all staff members
- Direct all staff in the usage reporting and monitoring of the Hotels CCTV system
- Liaise with local police groups providing assistance and support as needed
- Direct the patrolling of all interior and external areas of the hotel ensuring that all areas are properly staffed and Security Officers use appropriate procedures;
- Direct security team members in administering the lost and found property system and monitoring the guest key system
- Direct the implementation of policies and procedures regarding searches for suspect devices and the investigation of suspicious items bags and objects
- Direct implement investigate and manage with the security team all injuries including the accurate and timely reporting of all injuries at the hotel for both guest and colleagues.
- Manage the hotels Security training programs and direct the maintenance of training records
- Direct the implementation and management of safety policies with respect to smoking drinking and general behavior
- Maintain amicable and cooperative working relations with other departments in the Hotel
- Champion the Health & Safety Committee and its activities
- Other duties as assigned
Qualifications :
- 3 years of previous senior leadership experience in a similar role is required
- Good written and verbal communication skills
- Must be able to maintain confidentiality at all times
- Able to exercise good judgment with difficult guests
- Computer literate in Microsoft Office applications required
- Salto & Alice software knowledge preferred
- Certifications in law enforcement security & loss prevention an asset
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- De-escalation skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
- 3 years of previous senior leadership experience in a similar role is required
- Good written and verbal communication skills
- Must be able to maintain confidentiality at all times
- Able to exercise good judgment with difficult guests
- Computer literate in Microsoft Office applications required
- Salto & Alice software knowledge preferred
- Certifications in law enforcement security & loss prevention an asset
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- De-escalation skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
What is in it for you:
- Salary range: USD $90000-$100000 gross per annum
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Full-time
Recruit interview and hire Security Supervisors Officers and other security team membersManage Security & Loss Prevention Department including all activities regarding scheduling evaluation promotion and disciplinary actionLead training and other continuing education for Security Staff and entire ho...
- Recruit interview and hire Security Supervisors Officers and other security team members
- Manage Security & Loss Prevention Department including all activities regarding scheduling evaluation promotion and disciplinary action
- Lead training and other continuing education for Security Staff and entire hotel
- Direct staff in the prompt resolution of security-related concerns whether from guests employees or third parties
- Establish and implement training plans on security-related policies and procedures at the hotel
- Lead and develop the security team including the training and promotion of Security Officers
- Represent the department in Head of Department meetings
- Use wide discretion in setting security related policies and procedures throughout the hotel
- Handle and oversee emergency situation protocols
- Ensure that all hotel managers are properly trained in Crisis Management
- Lead all security-related efforts in situations involving fire health and safety
- Direct other security staff in managing threatening situations such as fires or other threats liaising with the Duty Manager Telephone Receptions and Police as needed
- Manage Security Officers in their responses to fire alarms panic alarms door alarms or monitored events
- Manage various protocols along with law enforcement regarding international protected person visits
- Maintain the continued growth of business relationships with corporate government and legal partnerships
- Lead the management and implementation of the Hotels health and safety policies and procedures including its fire and bomb procedures
- Lead the management implementation and training of the workplace violence prevention plan for all staff members
- Direct all staff in the usage reporting and monitoring of the Hotels CCTV system
- Liaise with local police groups providing assistance and support as needed
- Direct the patrolling of all interior and external areas of the hotel ensuring that all areas are properly staffed and Security Officers use appropriate procedures;
- Direct security team members in administering the lost and found property system and monitoring the guest key system
- Direct the implementation of policies and procedures regarding searches for suspect devices and the investigation of suspicious items bags and objects
- Direct implement investigate and manage with the security team all injuries including the accurate and timely reporting of all injuries at the hotel for both guest and colleagues.
- Manage the hotels Security training programs and direct the maintenance of training records
- Direct the implementation and management of safety policies with respect to smoking drinking and general behavior
- Maintain amicable and cooperative working relations with other departments in the Hotel
- Champion the Health & Safety Committee and its activities
- Other duties as assigned
Qualifications :
- 3 years of previous senior leadership experience in a similar role is required
- Good written and verbal communication skills
- Must be able to maintain confidentiality at all times
- Able to exercise good judgment with difficult guests
- Computer literate in Microsoft Office applications required
- Salto & Alice software knowledge preferred
- Certifications in law enforcement security & loss prevention an asset
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- De-escalation skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
- 3 years of previous senior leadership experience in a similar role is required
- Good written and verbal communication skills
- Must be able to maintain confidentiality at all times
- Able to exercise good judgment with difficult guests
- Computer literate in Microsoft Office applications required
- Salto & Alice software knowledge preferred
- Certifications in law enforcement security & loss prevention an asset
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- De-escalation skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
What is in it for you:
- Salary range: USD $90000-$100000 gross per annum
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Full-time
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