Collections Analyst
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Job Location:
Tlaquepaque - Mexico
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Description -
At HP talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness and just be you!
As a Collections Analyst within our Global Indirect Collection Team you willbe building a strategic relationship with customers understanding their business models identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.
What will your day consist of
- Building a strategic relationship with customers understanding their business models identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
- Sending consolidated account statements to our AP contacts who are usually part of centralized teams
- Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
- Conducting critical call with different Order Management groups in order to review the status of the disputes negotiate and agree in resolution timelines
- Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
- Following-up with Customers Requestors (POs creators) in order to obtain a faster resolution on different cases.
- Communicate and have a close partnership with Credit Analysts Sales Account Management teams to take appropriate Financial decisions
- Escalating up to Director and VP level the cases without a clear resolution path
- Leading and/or participating in business enhancement projects across countries/ regions.
Join us if you have:
- Bachelor degree in Finance Administration business economics or similar
- Requires advanced proficiency in English. Portuguese language skills are considered a strong asset.
- 1 year of experience in collection customer service accounts payable or receivable
- Understanding of collection strategies and financial concepts.
- Good communication negotiation and conflict resolution skills.
- Ability to build relationship across teams and cultures
- Understanding of Quote to Cash process.
Your additional benefits package:
- Life insurance
- Mayor Medical Insurance
- Savings Fund
- 12 paid holidays on your first year
- Restaurant and food vouchers
- Other flexible benefits (Medical services for family Dental Plan Fitness Programs)
- Vendors discount program (Restaurants cinema clothing and other)
Job -
FinanceSchedule -
Full timeShift -
No shift premium (Mexico)Travel -
NoRelocation -
NoEqual Opportunity Employer (EEO) -
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal
Required Experience:
IC
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
