IT Technician

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Reference: BIT005203-RM-1

Our client is looking for a hands-on IT Technician to join our growing team and help maintain a secure efficient and reliable IT environment.

Duties & Responsibilities

Key Responsibilities:

Provide first- and second-line technical support to employees (hardware software network and systems)
Troubleshoot issues related to laptops/desktops printers mobile devices and peripherals
Assist with user account setup password resets and access management (Active Directory / Azure AD)
Support the installation configuration and maintenance of operating systems and business applications
Maintain and monitor network connectivity Wi-Fi performance and basic server health
Log track and resolve support tickets within SLA timelines
Assist with IT onboarding/offboarding processes
Support routine maintenance tasks such as patching backups and security updates
Help with inventory management of IT assets and equipment

Job Experience and Key Requirements:

13 years of IT support or helpdesk experience
Strong troubleshooting skills across Windows (and/or macOS/Linux) environments
Knowledge of Active Directory Azure AD Office 365
Basic understanding of networking (TCP/IP DNS DHCP Wi-Fi)
Experience with ticketing systems (Jira Freshdesk ServiceNow etc.)
Familiarity with antivirus security tools and endpoint management
Excellent communication and customer service skills
Ability to work independently and within a team
IT certifications (A N MCSA Azure Fundamentals) are a plus
Collaborate with the IT team to improve processes and enhance system reliability

For more exciting IT vacancies visit: also specialise in recruiting for:

Software Developers (Back-End Front-End Full Stack)
Mobile Developers
Business & Systems Analysts
Data Scientists & Data Analysts
Big Data Professionals
Cloud Experts
Cybersecurity Specialists

If you have not received feedback within two weeks please consider your application unsuccessful. Your profile will remain in our database for future opportunities.

For more information contact:
Rethabile Moloi
Recruitment Researcher

Required Experience:

Reference: BIT005203-RM-1Our client is looking for a hands-on IT Technician to join our growing team and help maintain a secure efficient and reliable IT environment.Duties & ResponsibilitiesKey Responsibilities:Provide first- and second-line technical support to employees (hardware software network...

Reference: BIT005203-RM-1

Our client is looking for a hands-on IT Technician to join our growing team and help maintain a secure efficient and reliable IT environment.

Duties & Responsibilities

Key Responsibilities:

Provide first- and second-line technical support to employees (hardware software network and systems)
Troubleshoot issues related to laptops/desktops printers mobile devices and peripherals
Assist with user account setup password resets and access management (Active Directory / Azure AD)
Support the installation configuration and maintenance of operating systems and business applications
Maintain and monitor network connectivity Wi-Fi performance and basic server health
Log track and resolve support tickets within SLA timelines
Assist with IT onboarding/offboarding processes
Support routine maintenance tasks such as patching backups and security updates
Help with inventory management of IT assets and equipment

Job Experience and Key Requirements:

13 years of IT support or helpdesk experience
Strong troubleshooting skills across Windows (and/or macOS/Linux) environments
Knowledge of Active Directory Azure AD Office 365
Basic understanding of networking (TCP/IP DNS DHCP Wi-Fi)
Experience with ticketing systems (Jira Freshdesk ServiceNow etc.)
Familiarity with antivirus security tools and endpoint management
Excellent communication and customer service skills
Ability to work independently and within a team
IT certifications (A N MCSA Azure Fundamentals) are a plus
Collaborate with the IT team to improve processes and enhance system reliability

For more exciting IT vacancies visit: also specialise in recruiting for: