Staff Software Engineer eCommerce

Job Description

Work Arrangement:

This role is categorized as hybrid. This means the successful candidate is expected to report to the Austin Innovation Technical Center GM Global Technical Center or Mountain View Technical Center three times per week (at minimum).

The Role:

We are the Physical eCommerce Software Engineering team within the Digital Products Engineering (DPE) organization at team is responsible for the GM Global B2C and B2B eCommerce solution for physical products (Parts & Accessories) and provide backend services for the sales of GM Energy Products (Home Charger and Charger Adapters).We collaborate closely with Accessories marketing and CCA businesses driving online sales through our platform providing an end to end digital and innovative experience at scale while providing meaningful value to our customers through a seamless customer experience.

Our main goals are improving the customer experience driving sales and expanding our solution to other potential lines of business for physical products with the opportunity to explore Market Place approaches.

As a Software Engineer team our mission is to rapidly and relentlessly ideate iterate and launch the innovative solutions to connect GM with current and future customers. Our team comprises industry-leading software quality dev ops and data engineers who utilize a variety of innovative development methodologies and technologies to achieve breakthrough results drive innovation delight customers and working on sustaining and keeping our environments available to help business to achieve revenue goals.

What Youll Do

Seasoned Staff Software Engineer with deep expertise in building scalable resilient and customer-centric eCommerce platforms As the Physical eCommerce Staff Engineer you will lead complex engineering initiatives considering design and implementation of scalable full stack (front and backend system) APIs and database applying best practices on Software Development processes design create/improve technical /design documentation and guiding development teams to ensure solutions/systems achieve high availability performance scalability and security to support continuous growth and expansion of GMs enterprise eCommerce B2C and B2B solutions leveraging a combination ofCOTS products homegrown developed systems and services ensuring seamless integration with various GMs systems and external solutions. It will be vital to support the engineering team through the entire lifecycle of implementations operations and maintenance of existing and future new systems/platforms.

Needs to demonstrate proven track records of leading cross functional engineering efforts to optimize product discovery check out flows and order management systems looking for continuous improvement on performance reliability developer experience and high traffic environments.

Youll partner closely with other SW Engineer Managers from Physical eCommerce and other engineer teams outside eCommerce that support on end-to-end solutions.

Your Skills & Abilities (Required Qualifications)

• Develop competency across our complete Commerce backend technology stack to design and evolve core backend systems scale product catalog search cart check out and order fulfilment capabilities.

• Lead with the engineering team the endtoend implementation and ongoing operation of eCommerce solutions (Front and Backend Systems ensuring systems operate at scale to handle peak traffics (like during holiday seasons) also guaranteeing low latency and high availability.

• Define and evolve system architecture across multiple scrum teams. Partner with engineering leadership to align technical direction with Digital Commerce domain strategy.

• Provide technical leadership guidance and technical strategic direction to a team of software engineers composed by Managers Senior and Mid-Level SW Engineers.

• Design and support the deployment of future platforms (i.e. Shopify) to support the transformation of the Physical eCommerce space considering future new line of business and Global expansion.

• Integrate the new platforms using microservices and distributed architectures in partnership with other Architecture teams and staff engineers.

• Support and when required perform code reviews contribute to API governance and help on development provide guidance on engineering best practices using various technologies like(Java/J2EE Spring boot Rest Apis Micro services Message Queues- Kafka IBM MQ Azure topics React. Next etc).

• Work with Development Dev Ops and SRE teams to champion best practices in CI/CD pipelines observability frameworks (e.g. Datadog) incident response and reliability engineering.

• Leverage your technical leadership to ensure we adhere to engineering best practices and evangelize opportunities to improve engineering productivity.

• Guide the team to architect and implement scalable responsive and accessible solutions using modern frameworks (i.e React/Next JS) and integrating with Tax Payments Inventory Products customer service applications.

• Work closely with product team design and other engineering teams to deliver initiatives and influence cross functional roadmap and priorities

• Identify opportunities for technical innovation lead initiatives to improve system performance drive cost effective solutions explore new capabilities and technology lead proof of concepts and productionize solutions that can support expansion of our eCommerce platform.

• Architect systems that support personalized recommendations dynamic price updates real time inventory visibility and updates

• Ensure the solution is meeting security requirements and customer data privacy compliance

Your Skills & Abilities (Required Qualifications)

• Bachelors degree in computer science or related field or equivalent work experience.

• 7 years of experience with eCommerce solutions.

• 3 full lifecycle implementations of eCommerce solutions.

• Strong software engineering background with handson coding experience.

• Experience with cloud platforms (AWS Azure GCP Kubernetes or Terraform)including development of microservices using CI-CD.

• Handson experience with eCommerce integrations.

• Experience with CI/CD pipelines observability tools (i.e Datadog) and incident management protocols.

• Be available to lead the team on production support perform root cause analysis resolve incidents solve problems. (Site Reliability Knowledge - SRE preferred)

• Architecture experience: Microservices Event-Driven Systems etc.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Masters degree in computer science or related field

• Experience with eCommerce and fulfilment applications like Shopify solution/APIs IBM OMS SterlingPayment Platforms like Adyen PayPalMirakl Market place is highly preferred.

• 10 years of experience in front-end and backend technologies/frameworks (React Next JS Java/J2EE Spring boot Cloud platforms like Azure GCP Micro services Message Queues- Kafka IBM MQ Azure topics etc.).

• 5 years of experience contributing to the architecture documentation and design of new and existing systems (architecture design patterns reliability and scaling)

• Experience with Automation tools like Playwright & Browser Stack.

• Experience with applying AI tools to speed up development observability and automation tasks.

• Experience with Unix scripts Dev ops tools like Github Git Terraform Docker Kubernetes Jenkins etc.

• Database knowledge: Postgres SQL MongoDB Redis Oracle.

• Languages: as examples Java Python TypeScript

• Strong grasp of end-to-end eCommerce solutions (shop search cart checkout payment order management and fulfillment).

• Excellent communication collaboration and stakeholder management skills.

Relocation

This job may be eligible for relocation benefits.

Company Vehicle:Upon successful completion of a motor vehicle report review you will be eligible to participate in a company vehicle evaluation program through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

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