Parts Customer Care Rep
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Company Description:
Crown Equipment Corporation is one of the worlds largest material handling companies with a reputation for award-winning product design advanced engineering and technology and superior after-sale service. Crown produces and sells a broad range of forklifts batteries chargers automation and fleet management technologies that are revolutionizing the material-handling industry.
Job Posting External
Job Duties
- Answer and process incoming parts calls from customers and service technicians.
- Pull orders receive and put up stock.
- Order parts and develop relationships with Crown factory and outside vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom vans and customer consignments.
Minimum Qualifications
- High school diploma or equivalent
- Valid drivers license and good driving record
Preferred Qualifications
- Good verbal communication written communication interpersonal organizational numerical perception and computer skills
- Parts or inventory control experience and lift truck industry experience preferred
- Ability to work in a team environment
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan Flexible Benefits Plan 401K Retirement Savings Plan Life and Disability Benefits Paid Parental Leave Paid Holidays Paid Vacation Tuition Reimbursement and much more.
EOE Veterans/Disabilities
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet manag ... View more
