Let's begin! AVP Mgr-Delivery Management
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity helping our clients navigate uncertainty with clarity speed and confidence.
If you are excited about this opportunity but do not meet every single requirement please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship lead with curiosity champion diverse perspectives turn inputs into actions and uphold trust through integrity.
Skills and Competencies
Essential:
- 10 years of experience in project/program management preferably in ITSM or Technology Operations.
- Strong understanding of ITIL or related frameworks (Incident Problem Change CMDB Knowledge End user technology Monitoring Service Automation etc.).
- Proven success leading cross-functional projects from inception to delivery.
- Excellent communication and presentation skills; able to simplify complex topics for leadership.
- Hands-on experience with PowerPoint Excel and project management tools (e.g. Smartsheet Jira MS Project).
- Demonstrated ownership independence and results-driven mindset.
- Strong stakeholder engagement and relationship-building skills.
Preferred:
- ITIL certification or equivalent experience.
- Experience with service management platform.
- PMP PgMP or equivalent certification.
- Background in financial services banking or large-scale enterprise environments.
Education
Bachelors degree in information systems business information technology computer science or a technical field is preferred.
Responsibilities
The AVP Project Manager will lead the successful delivery of strategic service initiatives across the Service Management function. This role requires a self-motivated leader with deep IT Service Management (ITSM) expertise strong project execution capabilities and the ability to define and drive strategy from the ground up.
Key Responsibilities:
- Lead end-to-end delivery of Service Management initiatives (e.g. incident problem change automation DR reporting and operational readiness).
- Develop and maintain project charters initiative trackers detailed project plans risk logs and leadership dashboards.
- Create compelling PowerPoint presentations for executive updates and business storytelling.
- Proactively identify and remove blockers to maintain momentum and ensure delivery.
- Manage initiative and portfolio lists with transparency into priorities dependencies and progress.
- Build strong stakeholder relationships across business and technology teams to drive alignment.
- Ensure project outcomes support operational excellence risk reduction and customer satisfaction.
- Drive accountability follow-through and execution discipline across all initiatives.
The ideal candidate is a proactive driver of outcomes - someone who develops project charters shapes strategic direction removes obstacles builds stakeholder confidence and ensures meaningful progress through hands-on leadership strategic thinking and collaboration. Youll also create executive-ready presentations project plans and leadership updates that clearly communicate progress risks and results - translating technical workstreams into business-relevant impact.
Attributes for Success:
- Self-Starter Takes initiative and drives progress independently.
- Problem-Solver Navigates ambiguity and removes obstacles.
- Collaborator Builds trust and influences outcomes across teams.
- Communicator Delivers clear concise and executive-ready updates.
- Doer Mindset Focused on execution and deliverynot just tracking.
About the team
By joining our team you will engage in impactful work within the Technology Services Group (TSG) collaborating with global teams and contributing to Moodys overarching technology strategies. As a key member of the broader Service Management team you will play a vital role in driving risk mitigation enhancing service quality and optimizing operational efficiency.
Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status sexual orientation gender expression gender identity or any other characteristic protected by law.
Candidates for Moodys Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy including remediation of positions in those holdings as necessary.
Required Experience:
Manager
Key Skills
- Presentation Skills
- Risk Management
- Financial Services
- IFRS
- Banking
- Pricing
- Analysis Skills
- Securities Law
- Investment Banking
- Relationship Management
- Strategic Planning
- Leadership Experience
About Company
Moody's CreditView is our flagship solution for global capital markets that incorporates credit ratings, research and data from Moody's Investors Service plus research, data and content from Moody's Analytics.
