Computer Technician (1.0 FTE)

Are you interested in working with our dynamic and progressive school division to pursue excellence in education for students professional learning opportunities a flexible health benefits package and a workplace that embraces diversity Then we are the place for you!

Who we are and what we value:

Parkland School Division (PSD) is a large progressive school jurisdiction serving Spruce Grove Stony Plain Fort Chipewyan and Parkland County. PSD meets the diverse educational needs of over 12000 rural and urban students among 23 sites including outreach schools and alternative education programs.

Our values are what guide us. We assure supportive learning environments meaningful experiences and healthy relationships that create opportunities to develop resilience to gain diversity in perspectives and to achieve enduring success for both staff and students.

The Opportunity:

The Parkland School Division currently has a Permanent Full-time (1.0 FTE)Computer Technician position available in the Technology Services Department. This position will be assigned to various school locations within Parkland School Division. Final school assignments will be determined by the Director of Technology Services.

Our Division uses a variety of technologies that require a flexible innovative and collaborative team-based approach to ensure excellent end-user experiences. As a technology professional you are a creative problem solver with strong communication organizational and interpersonal skills enjoying opportunities to work independently and in teams. You are highly motivated with a strong technical background broad knowledge base and skill set in technology with proficiency in a range of contemporary mobile peripheral and workstation technologies. You are passionate about technology eager to learn and have a client service orientation.

Function and Purpose of Position

• Provide technical on-site support and services at designated Division locations.
• Troubleshoot and resolve hardware software and user-related issues.
• Create maintain and file detailed documentation for procedures processes and issue resolutions.
• Support Division projects and assist Systems Support Administrators (Network Server/DB Enterprise/Cloud) as needed.
• Deploy and configure new computers for staff and school sites.
• Manage support and perform preventative maintenance on computers tablets and Chromebooks.
• Deploy software applications to end-user devices.
• Troubleshoot and support SMART Boards sound field systems and video conferencing systems.
• Provide support for peripheral devices such as printers projectors and document cameras.
• Diagnose and resolve common software-related issues.
• Perform computer repair setup and decommissioning tasks.
• Configure staff cell phones for Division use.
• Review recurring site-level issues identify root causes and collaborate with the IT team to implement solutions.
• Advise school staff and administrators on technical best practices and recommendations.

Education and Experience

a) Education:

• CompTIA A
• Microsoft 365 Certified: Endpoint Administrator Associate
• CompTIA Network
• CompTIA Security
  
• ITIL 4 Foundation
  
• Google IT Support Professional Certificate
  
• Valid Alberta Class 5 Drivers Licence
  
• Relevant College/Technical Institute Education or Equivalent Experience
  

b) Experience:
i) Chromebook management Google Apps for Education experience considered an asset

Equivalencies will be considered.

Knowledge Skills and Attributes
Good oral and written communication skills.
Good interpersonal skills.
The ability to take direction and work independently.
Flexibility patience sensitivity tolerance enthusiasm creativity and imagination.
The ability to deal with the emotional and mental stress of working around children/a group of children/school setting.

Working Conditions

The scheduled hours to be worked will be determined by the Technology Services Director.

This position requires the use of a personal vehicle.

Additional Information
As a Computer Technician employees must agree to respect the confidentiality and personal integrity of students parents teachers and other staff.

This position requires an original copy of a current clean criminal record check with vulnerable sector and an original copy of a child intervention record check.

This position is covered by the Canadian Union of Public Employees Local 5543

Hours of Work: 37.5hours/week (Monday to Friday)
Pay Range: $33.81-$37.89

ONLY ONLINE APPLICATIONS SUBMITTED THROUGH APPLY TO EDUCATIONWILL BE ACCEPTED.

How to Apply:

Applying is a two-step process. First you must register and create a portfolio then you must apply to the job posting by following the steps below:

• Click the position title of the job that you wish to apply to and then scroll down to the bottom of the page and click APPLY.
• Jobs that you have applied to will appear under the Jobs Applied To tab in the Job Postings section. You will also receive a confirmation email.

For technical support while applying to a position online please contact our service provider for assistance:

Apply to Education

Phone: 1-
Email:
Hours: 5:30am-5:00pm Monday through Friday