Technical Director, Operations
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6 500 globally we relentlessly focus on enabling innovation through the services we deliver while actively looking for new opportunities that will enable innovation for our clients businesses. Globally we manage over 320 million square feet of client portfolios across 30000 locations in North America Europe Middle East Australia and Asia. Further information is available at
SUMMARY
The Director Technical Operationssupports the client accounts in maintaining regulatory compliance achieving technical operational excellence and delivering cost savings through developing and implementing standard maintenance practices and programs and conducting regular operational assessments. The Director Technical Operations is responsible for developing and continuously optimizing preventative maintenance (PM) programs incorporating code compliance requirements client contract requirements and industry best practices. The Director will act as the BGIS technical expert supporting root-cause analysis of technical failures reviewing new products and providing recommendations and leading the root-cause analysis of technical failures
KEY DUTIES & RESPONSIBILITIES
People Leadership
Demonstrates strong competent leadership for team members to guide them in reaching their full potential and meeting their objectives which supports achievement of our corporate goals. Specifically these responsibilities include but not limited to:
- Full involvement with recruiting talent.
- Provides mentoring coaching and guidance to all team members.
- Objectively recommends compensation adjustments.
- Manages all aspects of performance.
Maintenance Initiatives
- Review equipment reliability performance across BGIS and identify opportunities for improvement in maintenance and operations programs and practices to drive improvement.
- Partner withaccount operationsleadersandotherrelevantconcerned parties to review develop and refine facility maintenance programs along with related processes and technologies in order to achieve efficiency gains and ongoing operationalexcellence.
Best Practices and Compliance
- Develops technical standards and solutions.
- Stay current with industry best practices as well as developments in technology products and processes and evaluate opportunities for implementation with BGIS.
Training
- Develop and deliver technical training programs to account technician and FM teams.
Analysis
- Lead the root-cause analysis activities for significant technical failures including determining and implementing appropriate preventative measures.
Collaboration
- Participate in forums including Senior Operations Leaders meeting Monthly Operations Leaders meetings and FMO steering committee meetings to solicit feedback communicate changes and drive engagement between client account staff and the central support team.
KNOWLEDGE & SKILLS
MINIMUM EDUCATION:
- University/College graduation in Engineering or trades/professional certification (HVAC preferred) in related field or equivalent experience.
JOB-RELATED EXPERIENCE:
- Must have hands on experience with computerized maintenance management systems (CMMS).
- Strong organizational prioritization time management and multi-tasking skills.
- Strong written and verbal communication skills.
- Strong interpersonal skills and the ability to communicate and present information to tradesmen management client and external parties.
- Ability to define problems collect data establish facts and draw conclusions.
- Knowledge of facility operations and maintenance management scheduling.
- Demonstrates working knowledge of regulatory and code requirements for related fields.
- Experience indicates proven organizational skills with strong utilization of PC based systems.
- Strong proficiency in MS Office applications.
- Bilingual (English and French) would be considered an asset.
- Expert level knowledge and application of facility management best practices.
- Minimum of 10 years of relevant work experience in facility maintenance.
LICENSES AND/OR PROFESSIONAL ACCREDITATION:
- Membership in Plant Engineering & Maintenance Association of Canada (PEMAC).
- Certification as Maintenance Management Professional (MMP).
- P. Eng Designation preferred.
- Technical Designation (Trade License CET MMP etc.
At BGIS we believe that diversity and inclusion is a key business driver such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process please contact us ataskHR. Upon request for accommodation we will consult with the applicant in question and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability.
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
