Purpose and Scope:The Service Technician works under the direction of the Service Manager to help create maintain and repair electronic components and hardware parts used in ACT products.
Customer Support
- Provide customer support as needed.
Testing and Troubleshooting
- Performs pretesting and troubleshooting of circuit boards using DMM Variable PSUs etc
- Burn-in Charger components.
- Employs technical know-how in doing fault-isolation of failed units and sub-assembly parts from both Production and Field fallouts to identify root cause/s then carry-out necessary rework (soldering/de-soldering touch-up or replacement of components) repair or other dispositions (e.g. scrapping refurbishment) as required.
- Records outcome of troubleshooting at the back side of Red Tags (Production Fallouts) or Green Tags (Field Fallouts).
- Makes complete entry in Google Sheet/Happy Fox Production Fallout Module.
- Collaborates with Manufacturing Team (Production Technicians Manufacturing Technician QA/Test Technician) and Customer Service Team (Parts/Warranty personnel) for efficient and effective troubleshooting of reported issues.
Programming/Firmware/ECO Testing Validation and Implementation
- Test new programming/firmware procedures and ECOs originating from Engineering.
- Program parts such as MCBs BFDs SC Cards tablets hootoos etc.
Perform Housekeeping Work Place Organization (WPO) and 5S
- Performs housekeeping every start and end of the shift (or as frequently as required) at the assigned work station. Maintains good Work Place Organization and adheres to 5S Lean Methodology at all times.
- All other duties as required.
Pay: $23-$24/hr
#MTA1
Required Experience:
IC
Details:Purpose and Scope:The Service Technician works under the direction of the Service Manager to help create maintain and repair electronic components and hardware parts used in ACT products. Details: Responsibilities:Customer SupportProvide customer support as needed.Testing and Troublesh...
Purpose and Scope:The Service Technician works under the direction of the Service Manager to help create maintain and repair electronic components and hardware parts used in ACT products.
Customer Support
- Provide customer support as needed.
Testing and Troubleshooting
- Performs pretesting and troubleshooting of circuit boards using DMM Variable PSUs etc
- Burn-in Charger components.
- Employs technical know-how in doing fault-isolation of failed units and sub-assembly parts from both Production and Field fallouts to identify root cause/s then carry-out necessary rework (soldering/de-soldering touch-up or replacement of components) repair or other dispositions (e.g. scrapping refurbishment) as required.
- Records outcome of troubleshooting at the back side of Red Tags (Production Fallouts) or Green Tags (Field Fallouts).
- Makes complete entry in Google Sheet/Happy Fox Production Fallout Module.
- Collaborates with Manufacturing Team (Production Technicians Manufacturing Technician QA/Test Technician) and Customer Service Team (Parts/Warranty personnel) for efficient and effective troubleshooting of reported issues.
Programming/Firmware/ECO Testing Validation and Implementation
- Test new programming/firmware procedures and ECOs originating from Engineering.
- Program parts such as MCBs BFDs SC Cards tablets hootoos etc.
Perform Housekeeping Work Place Organization (WPO) and 5S
- Performs housekeeping every start and end of the shift (or as frequently as required) at the assigned work station. Maintains good Work Place Organization and adheres to 5S Lean Methodology at all times.
- All other duties as required.
Pay: $23-$24/hr
#MTA1
Required Experience:
IC
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