Procure to Pay Operations Analyst System Admin

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Theres never been a better time to join TravelCenters of America! For more than 50 years millions of professional truck drivers and motorists have called our travel centers home depending on us daily for fuel food truck maintenance and essential services.

Now a part of the bp family TA is focused on growing its network of travel centers implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country to our corporate headquarters in Westlake Ohio every team member is a collaborator in TAs success. This environment offers endless career opportunities for individuals interested in sharing their ideas growing with the company and shaping TAs future.

Summary

The Procure to Pay Operations Analyst System Administrator is a domain expert in the Coupa Procure to Pay system and its integration with other boundary this role you will work closely with multi-functional business collaborators and a Coupa Technical Admin to gain alignment and ensure requirements and requests are addressed. The Coupa Administrator handles supports and optimizes the Coupa Procure-to-Pay (P2P) platform to ensure effective procurement operations and system compliance. This role serves as an expert and primary point of contact for Coupa configuration user support data integration and reporting driving platform adoption ensuring compliance and aligning system capabilities with business objectives.

Duties and Responsibilities

• Providing domain expertise across TAs Procure to Pay system(s) and workflows supporting optimization and issue resolution
• Collect user feedback to inform platform enhancements and improve the user experience.
• Serve as the primary administrator and platform authority for the Coupa platform.
• Run user roles system configurations permissions and approval workflows to align with business needs.
• Handle platform updates and new feature rollouts in coordination with Coupa and IT.
• Partner with interested parties to tailor system functionality to procurement strategy and drive best practices.
• Configure and maintain key Coupa modules (Procurement Invoicing Analytics SIM).
• Collaborate with Procurement Finance and IT to ensure seamless integration with ERP and other platforms.
• Provide user support troubleshooting and issue resolution.
• Creating maintaining and handling comprehensive project documentation process flows and SOPs
• Championing digital upskilling and automation adoption across the TA organization
• Lead organisational change and user adoption efforts to train all team members on relevant system features processes and tools.
• Other duties as necessary in the effective performance of the role or as directed by the businesss stakeholders.
• Ensure bps safety risk and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy.

Qualifications

• Education: Bachelors degree in business administration Supply Chain Information Systems Computer Science or a related field.
• Critical thinking: Ability to assess situations logically and make sound judgments.
• You should have 35 years leading or supporting multi-functional projects ideally involving P2P systems automation tools or process redesign.
• 1-3 years of experience supporting or administering Coupa or similar Procure-to-Pay platforms (e.g. Ariba SAP Oracle Cloud)
• Experience with ERP integration with P2P systems (SAP & Coupa preferred)
• You should have strong organizational skills and the ability to clearly document processes and requirements
• You should have good interpersonal and communication skills to navigate technical and non-technical teams
• Hands-on Coupa administration: supplier onboarding approval flows policy setup
• Solid grasp of P2P systems supplier networks and compliance requirements
• Skilled in procurement data management and reporting best practices
• Comfortable experimenting with and adapting to evolving AI capabilities in business systems
• You should champion change and drive transformation with a proactive solutions-oriented mindset

With us youll enjoy:

• Competitive wages and annual bonus opportunity
• Medical dental vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits please visit travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can return every traveler to the road better than they came only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race color religion creed national or ethnic origin age marital status familial status ancestry sex gender pregnancy gender identity or expression sexual orientation mental or physical disability handicap military service or Veteran status genetic information or membership in any other category protected by applicable federal state or local law. At TravelCenters of America we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process please email us at. In your email please include your first and last name phone number the position and location for which you are applying and details pertaining to the accommodation request.

Working Conditions / Physical Requirements

In this role the employee is continuously sitting and typing frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop kneel crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus. Standing walking bending over and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment and either the incumbent or TA Operating LLC may terminate employment at any time for any reason.

Why join us
At bp we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees lives that are meaningful so we offer benefits ( to enable your work to fit with your life. These benefits can include flexible working options a generous paid parental leave policy and excellent retirement benefits among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status socioeconomic status neurodiversity/neurocognitive functioning veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g. accessing the job application completing required assessments participating in telephone screenings or interviews etc.). If you would like to request an adjustment/accommodation related to the recruitment processpleasecontact us.

If you are selected for a position and depending upon your role your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening medical review of physical fitness for the role and background checks.