Medical Office Assistant TELUS Health clinic
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Location: 600 De Maisonneuve Boulevard West Montreal H3A 3J2 (100% in-person)
Status: Permanent full-time (37.5 hours/week)
Schedule: Monday to Friday 8:00 a.m. to 4:00 p.m. (variable depending on operations)
Create exceptional client experiences.
Join our team
Our team is made up of dynamic professionals focused on delivering efficient confidential andseamless service. Can you navigate a constantly evolving environment Are you organizedmethodical and great at multitasking Keep reading!
Heres the impact youll have and what well accomplish together
Our medical office is at the heart of our transactions and our patient/client willinteract regularly with our clientele using various approaches and tools at your disposal. You willinform clients about the status of their visit documents or information to provide our businessprocesses etc. You will be in contact with our service providers to ensure we obtain medical resultson time so that files can be completed within prescribed deadlines. You will also work closely withand communicate with internal and external colleagues as well as physicians regarding thecompletion of our medical files.
Heres how
- Welcome clients professionally and pleasantly at reception
- Answer internal phone calls
- Provide candidates with various forms to fill out before meeting with healthcare professionalsand ensure everything is properly completed before authorizing their departure
- Process client payments close and balance the cash register at the end of the day
- Work closely with the coordinator to ensure smooth operations and respect appointmenttimes
- Respond to various client requests with courtesy confidentiality and professionalism
- Ensure complete file management return calls handle on-site physician requests etc.
- Enter data accurately in our computer systems and keep records up to date
- Manage the filing of results received in medical files
- Follow up on missing results
- Finalize files within prescribed deadlines
- Deliver all files to medical staff for review and full medical assessment
- Send results to corporate clients and sometimes to candidates
- Process file billing
- Ensure regular and rigorous follow-up on pending files
- Communicate and collaborate with different internal departments to optimize processes andservice delivery
- Prepare patient files according to established protocols based on the physician and nursesschedules
- Respond to patient and client requests for copies of their files
Qualifications
You have
- High school diploma
- 1 to 2 years of experience in a similar role or office work
- Bilingualism (spoken and written)
- Good knowledge of Microsoft Office (Outlook Excel Word) strong computer skills
- Meticulous methodical and detail-oriented
- Strong autonomy and organizational skills
- Customer service excellenceoriented
- Demonstrated team spirit
Assets
- Training in secretarial work/medical secretarial work
- Experience in a medical environment
Intermediate knowledge of English is required because you will on a regular basis interact inEnglish with external parties (clients suppliers candidates external partners etc.); interact inEnglish with internal parties (colleagues internal partners stakeholders etc.); and work with ITtools whose interface is only accessible in English as part of this positions main responsibilitiesgiven its national scope.
By applying to this role you understand and agree that your information will be shared with the TELUS Group of Companies Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
About Company
Virtual healthcare solutions that offer personalized support from compassionate clinicians 24/7 anywhere in Canada.
