Branch Production Assistant
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Job Location:
Franklin, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at loanDepot
Position Summary:
The Production Assistant is responsible for supporting the Loan Consultants and Sales Managers in administrative marketing support client services partnering with borrowers and business partners within a branch office environment.
Responsibilities:
- Manages calendars to set up appointments outside sales meetings and assists with CRM activities for Loan Consultants and/or Sales Managers.
- Provides customer service to borrowers and any external business partners as identified by the Loan Consultants; attends external business functions and mandatory meetings with the Loan Consultants as requested.
- Helps facilitate open communication with borrowers and Loan Processors at the branch or in the corporate office.
- Interacts with the processing organization and operations to ensure that all files are closed on behalf of assigned Loan Consultants.
- Provides daily / weekly status updates to the Loan Consultants regarding all files currently in progress.
- If licensed may assist Loan Consultants with originator duties and responsibilities up to and where allowable by law.
- Complies with organizational standards policies and procedures while developing and maintaining respect with all employees and management.
Requirements:
- One years experience working in a similar field preferred but not required.
- Previous experience with with Microsoft Office Inbound/outbound calls speaking with clients and internal employees.
- Ability to organize and prioritize work schedules on a short-term and long-term basis.
- Must be well organized and have a high attention to detail.
- Demonstrates knowledge of adherence to monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position.
- Ability to solve problems by using judgment based upon knowledge of existing management policies and departmental practices and procedures.
- High School Degree or equivalent general education degree (GED) required.
- Continuing education classes required by licensing authority may be required if license is obtained
Why work for #teamloanDepot:
- Aggressive compensation package based on experience and skill set.
- Inclusive diverse and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate purposeful and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010 loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier faster and less stressful to purchase or refinance a home. Today as the nations second largest non-bank retail mortgage lender loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of lifes most complex transactions. With headquarters in Southern California and offices nationwide loanDepot is committed to serving the communities in which its team lives and works through a variety of local regional and national philanthropic efforts.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Key Skills
- Customer Service
- CAD
- Construction Equipment
- Adobe
About Company
Apply for your mortgage or refinance online with loanDepot. Trust the second largest non-bank lender in the country to provide you with quality mortgage lending and refinance services in all 50 states.
