Sales & Operations Admin
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Job Summary
Job Description
Job Title: Sales & Operations Administrator
Location: Redhill Surrey
Salary: 30000 per annum
Contract Type: Permanent
Working Hours: Monday to Friday 08:30 17:00
Company Overview
Talented People are recruiting on behalf of a growing business within the construction equipment hire industry. This is an exciting opportunity for a proactive and detail-focused administrator to join a friendly close-knit team supporting both sales and operations.
Role Purpose
To manage customer enquiries quotations and order processing while maintaining accurate records and scheduling jobs efficiently. This role plays a key part in delivering excellent service and ensuring smooth day-to-day operations.
Key Responsibilities
- Handle incoming phone and email enquiries from customers.
- Prepare and send accurate quotations and follow up to secure conversions.
- Process contract orders and maintain accurate sales records.
- Keep CRM systems and internal databases up to date.
- Schedule jobs and prepare the required paperwork.
- Support general office administration duties.
- Resolve customer queries relating to ongoing projects.
- Liaise with the Sales Manager and Operations teams to ensure timely project delivery.
- Contribute to improving office processes and workflows.
- Uphold company standards in communication presentation and teamwork.
- Support colleagues and promote a positive team culture.
- Ensure compliance with company policies and health and safety standards.
- Maintain confidentiality and professionalism at all times.
- Deliver high-quality customer service with a strong attention to detail.
Skills & Experience
- Proven experience in administration coordination or customer service.
- Excellent verbal and written communication skills.
- Strong IT and CRM system skills.
- Highly organised accurate and detail-oriented.
- Able to work in a fast-paced environment with multiple priorities.
- Experience in hoist hire or construction equipment hire is desirable.
Benefits
- 30000 per annum
- 30 days holiday (including bank holidays)
- Daily paid lunch breaks
- Company pension contribution
- Annual bonus scheme
- Private healthcare after probation
Key Skills
- Business Intelligence
- Digital Electronics
- Fashion Retail
- ABB
- Activex
- Data Analysis
