Outgoing Referral Coordinator
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join Arizonas Leader in Minimally-Invasive Pain Care
About Advanced Spine and Pain (ASAP)
Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists and our non-physician providers typically have years of experience in interventional pain management
ASAP is committed to whole-patient care having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices.
Innovative Treatments: We offer cutting-edge minimally-invasive procedures designed to provide effective pain relief with limited downtime.
- Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients.
- Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients.
Employee Benefits
We value our employees and offer a comprehensive benefits package including:
- Paid Time Off (PTO)
- Sick Time
- 401(k) Retirement Plan
- Medical Dental and Vision Insurance
- Seven Paid Holidays
GENERAL STATEMENT OF DUTIES
The Referral Coordinator is responsible forprocessing referrals such as diagnostic tests specialist referralsetc. per insurance guidelinesin a timely manner.
ESSENTIAL FUNCTIONS
- Consistently maintain proper documentation within the EMRregarding the referrals & its details.
- Diligentlynotifying andfollowing upwith patients and external entities as neededwithin a timely manner regarding their referral(s).
- Responsible for scheduling and follow up with internal specialty referrals.
- Benefit verification prior authorization submission and scheduling of internal radiology tests.
- Responsible for answering inbound phonecallsin a pleasantmanner.
- Responsible for establishing and maintaining positive relationships with externalentities.
- Responsible for pulling and returning voicemails within 2hours.
- MaintainsHIPAA.
EDUCATION
- High school diploma / GED Certification.
EXPERIENCE
- Three to five years work experience with referrals.
KNOWLEDGE
- Working knowledge ofinsurancesand referral protocols.
- Strongoffice and computer skills experience with paperless workflows.
- Prior use of practice management and EMR programs.
- Work independently while maintaining a positiveattitude.
SKILLS
- Skilled communicator and ability to work effectively in resolvingproblems.
- Solid organizational skills.
- Exceptional attention to detail.
Required Experience:
IC
Key Skills
- Corporate Risk Management
- Electronics
- Infection Control
- Bakery
- ELV
- Accident Investigation
