Temporary Program Services Coordinator With Benefits!

Chatsworth, CA - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.

At Team 24 were driven by one purpose to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

WHO YOU ARE:

You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:

In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page

Sound interestingRead on for more details!

THE ROLE:

The Program Services Coordinator supports service delivery for individuals served through the Disability Services division by managing consumer intakes coordinating providers and maintaining compliance with Regional Center requirements. This role ensures that each consumer receives high-quality person-centered support by managing caseloads facilitating service plans and collaborating with providers families and internal teams. The coordinator helps maintain operational efficiency and upholds the organizations mission to make a positive impact every day.

Primary Responsibilities

Conduct intakes for new consumers developing individualized service plans based on assessed care needs.
Manage an active caseload ensuring accurate scheduling and staffing of direct support providers.
Handle incoming service requests and respond promptly to consumer and provider inquiries via phone email or text.
Conduct quality assurance visits and update service plans as needed based on consumer needs or Regional Center requests.
Screen and onboard providers ensuring they meet service and compliance standards.
Coordinate and facilitate provider trainings to maintain quality and consistency of care.
Maintain accurate documentation records and reporting for all consumer and provider activities.
Support internal communication and process improvement initiatives to enhance service delivery.

This is a hybrid position coming into the Chatsworth office 1x per week.

PPLEASE NOTE: that this is a temporary position.

WHAT YOU BRING TO THE TABLE:

Skills

Strong interpersonal and communication skills to engage effectively with consumers families and providers
Excellent organizational and time management skills in a fast-paced environment
Proficiency in Microsoft Office (Word Excel Outlook) and case management systems
Analytical and problem-solving abilities to identify issues and develop practical solutions
High attention to detail when reviewing documentation and data
Bilingual Spanish preferred
Collaborative proactive and service-oriented approach

Qualifications

12 years of customer service or case coordination experience preferably in social services or developmental disability programs
Knowledge of Regional Center processes and Title 17 requirements preferred

WHAT WE BRING TO THE TABLE:

Learn more about 24 Hour Home Cares benefits for temporary employees here!

_{24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.}

_{Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.}

_{Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.}

_{Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.}

_{By Email:}
_{By Web: Phone:}

For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$21.84$23.89 USD

Required Experience:

WHO WE ARE:24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabil...