Associate Director, Commercial Excellence
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
The Opportunity:
Reporting to the General Manager of CSL Behrings Brazil affiliate as the Associate Director Commercial Excellence you will lead strategic and operational initiatives to elevate commercial performance across CSL Brazil. You will play a pivotal part in optimizing resources improving processes and driving efficiency across key commercial functions. You will support a diverse portfolio including plasma-derived therapies rare diseases and iron products.
This is a hybrid role which offers a combination of an onsite and remote work schedule. #LI-hybrid
The Role:
Sales Force Effectiveness
- Lead the deployment and optimization of Salesforce CRM ensuring high adoption and data accuracy.
- Define and manage target setting sales bonus calculation and performance tracking.
- Oversee customer segmentation targeting and territory optimization to maximize field force productivity.
Commercial Business Intelligence
- Deliver actionable insights to Sales Marketing and Access teams through robust data analytics dashboards and performance reporting.
- Partner with cross-functional stakeholders to identify growth opportunities and monitor KPIs.
Demand Planning & S&OP
- Own the forecasting process integrating inputs from commercial supply chain and finance teams.
- Lead S&OP cycles ensuring accurate demand signals and supply alignment.
- Minimize product write-offs and proactively manage back order risks through scenario planning and inventory optimization.
Customer Service Operations
- Approve and oversee sales orders returns and re-invoicing processes ensuring compliance and customer satisfaction.
- Collaborate with supply chain and finance teams to resolve operational bottlenecks and enhance service levels.
Process Improvement & Automation
- Drive process improvement and area reorganization initiatives to optimize resource utilization and operational efficiency.
- Lead automation projects across all areas of responsibility leveraging technology to streamline workflows and reduce manual effort.
Your Skills & Abilities:
- Bachelors degree in Business Economics Engineering or related field; MBA preferred.
- Minimum 8 years of experience in Commercial Excellence Sales Operations or Business Intelligence within the pharmaceutical or healthcare industry.
- Proven experience with Salesforce CRM forecasting tools and S&OP processes.
- Strong analytical leadership and stakeholder management skills.
- Fluent in English and Portuguese.
- Demonstrated success in process optimization organizational redesign and automation initiatives.
Travel Requirements:
- Domestic and International travel may be required from time to time.
Our Benefits
We encourage you to make your well-being a priority. Its important and so are you. Learn more about how we care at CSL.
About CSL Behring
CSL Behring operates one of the worlds largest plasma collection networks CSL Plasma. Our parent company CSL headquartered in Melbourne Australia employs 32000 people and delivers its lifesaving therapies to people in more than 100 countries.
We want CSL to reflect the world around us
At CSL Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy we are able to better understand and connect with our patients and donors foster strong relationships with our stakeholders and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL
Do work that matters at CSL Behring!
Required Experience:
Director
Key Skills
- Program assessment
- FDA Regulations
- Manufacturing & Controls
- Program Evaluation
- budget forecast
- Research Experience
- Operations Management
- Research & Development
- Strategic Planning
- Contract Management
- Leadership Experience
- negotiation
About Company
Join the thousands of people who safely donate plasma each week at CSL Plasma and get rewarded for your time.
