Acceleration Center Advisory National QA Manager

Industry/Sector

Specialism

Management Level

Job Description & Summary

Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects ensuring their successful planning budgeting execution and completion.
• Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
• Develop skills outside your comfort zone and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

We are seeking a highly skilled and detail-oriented QA Manager to lead our quality assurance team within the Delivery Excellence platform. The successful candidate will have 1015 years of experience and will be responsible for ensuring that all applications meet the highest standards of quality reliability and user experience.

This role involves strategic planning hands-on testing leadership automation strategy and close collaboration with cross-functional teams to drive a culture of quality throughout the software development lifecycle (SDLC). The QA Manager will play a key role in establishing scalable testing frameworks defining quality metrics and integrating GenAI-powered tools to enhance test coverage accuracy and speed.

Key Role Information:

1015 years experience in Software Quality Assurance and Test Engineering

Experience in Automated testing (UI/API) QA strategy and frameworks Selenium Playwright Postman Cypress ADO CI/CD integration test case management QA metrics Agile testing strong communication and leadership skills Experience in Performance testing (JMeter) GenAI test automation tools (e.g. Co-Pilot GPT-assisted testing) accessibility and usability testing exposure to Azure cloud environments

Key Responsibilities

QA Strategy & Leadership

Lead the design development and execution of a comprehensive QA strategy aligned with platform goals.

Define and maintain quality standards best practices and metrics across projects.

Manage and mentor QA engineers driving continuous skill development and cross-team collaboration.

Partner with Product Engineering and DevOps to integrate QA practices seamlessly into the SDLC.

Promote a culture of early testing continuous feedback and quality ownership across teams.

Automation Framework Development & Management

Architect implement and maintain scalable maintainable UI and API automation frameworks using tools like Playwright Cypress or Selenium.

Integrate test automation into CI/CD pipelines (Azure DevOps GitHub Actions) for continuous validation.

Ensure proper coverage of end-to-end regression smoke and integration tests.

Evaluate and onboard GenAI-assisted QA tools to optimize test authoring maintenance and defect analysis.

Quality Planning Execution & Optimization

Oversee planning and execution of all testing types functional regression integration smoke and UAT.

Collaborate with engineering teams to ensure features meet Definition of Done (DoD) and acceptance criteria.

Analyze defects and test outcomes to identify patterns and drive systemic quality improvements.

Define release readiness criteria ensure validation across environments (INT Stage Prod) and manage sign-offs.

Collaboration & Communication

Collaborate with Product Owners Solution Architects and Engineering Leads to ensure quality is built into every release.

Communicate QA status risk and mitigation plans to leadership and stakeholders through concise dashboards and reports.

Participate actively in agile ceremonies (planning retrospectives demos) to ensure testing is aligned with sprint goals.

Build strong cross-functional partnerships to support rapid delivery without compromising quality.

Tools Technologies & Continuous Improvement

Evaluate and maintain testing tools frameworks and environments in alignment with platform standards.

Stay current with industry best practices and advancements in test automation DevOps and AI-driven QA.

Continuously refine processes to improve testing efficiency coverage and reliability.

Conduct post-release QA retrospectives to capture lessons learned and improve future releases.

Risk Management & Governance

Identify quality risks early in the development cycle and implement proactive mitigation strategies.

Ensure compliance with security performance and accessibility requirements.

Maintain traceability between requirements test cases and defect resolution for full auditability.

Qualifications

Bachelors or Masters degree in Computer Science Engineering or related field.

Proven experience in Quality Assurance Test Automation and Software Testing Leadership.

Strong hands-on experience with test automation frameworks (Playwright Selenium Cypress Postman).

Proficiency in test planning execution and reporting for agile and DevOps delivery models.

Experience with CI/CD pipelines and QA integration into modern build processes.

Strong understanding of microservices architectures REST/GraphQL APIs and asynchronous system testing.

Familiarity with performance testing tools (e.g. JMeter) and APM tools (e.g. DataDog New Relic).

Excellent problem-solving analytical and communication skills.

Experience leading distributed QA teams in cloud environments (Azure preferred).

Working knowledge of programming or scripting languages (e.g. JavaScript Python Java).

Travel Requirements

Job Posting End Date