Job Title: Stylist (Sales Associate)
Primary Purpose:
The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. She will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom.
The Successful Individual will leverage their proficiency in retail to
Discovery:
Greet our guests with warm welcome exuding confidence and knowledge about the product
Exhibit active listening and ability to ask high value follow up questions
Explore:
Infuse brand and product knowledge to suggest and showcase products
Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look Use interpersonal savvy to interpret visual cues and overcome objections
Think creatively and suggest multiple ways and occasions to wear our products
Encourage the guest to step outside of their comfort zone and have fun with our products
Close:
Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process
Reinforce and celebrate the guests choices and invite them to shop again soon
Business Acumen:
Ability to drive results through customer connection
Story tell and use product knowledge to connect with the guest showcasing the ability to talk about the unique attributes of the product
Understand and embody the product landscape across all merchandise categories
Able to receive and give feedback in an honest and genuine manner
Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy to running the POS system
The accomplished individual will possess
Professional selling skills and exceptional interpersonal and communication skills
Prior experience in a similar retail environment
Proactive ability to multi-task and prioritize
Works well in a team environment Physical requirements
Available to work store schedule as needed including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at .
Tapestry Is The First New York–Based House Of Modern Luxury Lifestyle Brands. The Company's Portfolio Includes The Coach, Kate Spade New York, And Stuart Weitzman Brands. Learn More About Tapestry And Their Brand Vision.