Program Manager, Academic Affairs and Enrollment
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Job Location:
Stockton, CA - USA
Yearly Salary:
$ 68640 - 75000
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Primary Purpose
The Program Manager Academic Affairs and Enrollment provides supervisory and strategic leadership for the Office of Academic Affairs ( OAA ). This role ensures compliance with FERPA Section 504 and HIPAA ; oversees policy and data management; and serves as the communications liaison to the Associate Dean of Academic Affairs ( ADAA ). The Program Manager supervises the OAA staff and supports key academic operations including registration enrollment scheduling and academic policy administration.
Essential Functions
Compliance & Policy Oversight Ensure compliance with FERPA Section 504 and HIPAA in maintaining confidential data. Serve as communications lead for the ADAA guiding faculty and staff to resources and support on academic policies and procedures. Manage the student handbook to ensure accuracy and timely updates. Data Management & Reporting Oversee OAA data and reporting strategy; approve dashboards and analytics. Conduct research and analysis to support strategic planning and develop special reports. Provide strategic reports and communications to the ADAA on program quality improvement related to scheduling and registration. Academic Operations & Student Support Develop publish in Canvas and communicate course registration schedules; manage registration policies in collaboration with the ADAA . Facilitate student enrollment processes and resolve issues related to registration late adds/drops administrative drops and withdrawals. Manage course/program approval processes revisions and proposals in consultation with the ADAA and committee chairs. Coordinate updates to the online academic catalog in collaboration with the Registrars Office and other departments. Manage course scheduling in Banner ensuring accurate faculty assignments and coordination of student academic activities and assessments. Leadership & Project Management Represent OAA on committees and task forces as assigned. Manage assign and oversee office projects including workflow initiation tracking and completion. Supervise administrative support staff including onboarding training and timesheet approvals. Work independently within School/University guidelines and policies. Perform other duties as assigned. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces related to race gender ability sexuality socio-economic status etc. impede or propel students faculty and staff.
Minimum Qualifications
Bachelors Degree Three (3) years of supervisory experience Five (5) years of progressively responsible experience in academic administration
Preferred Qualifications
Masters degree Demonstrated leadership project management and communication skills Proficiency in Excel and Microsoft Office Suite Five (5) years supervisory experience Advanced knowledge of academic affairs operations policy interpretation and compliance. Experience with academic systems (Banner OnBase LMS SharePoint Argos EPAF People Admin). Experience in reporting tools especially Power BI. Ability to multi-task work independently and learn new technologies. Proven ability to build collaborative relationships with partner offices and stakeholders. High level of energy flexibility and initiative. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Work Schedule
Standard business hours.
The Program Manager Academic Affairs and Enrollment provides supervisory and strategic leadership for the Office of Academic Affairs ( OAA ). This role ensures compliance with FERPA Section 504 and HIPAA ; oversees policy and data management; and serves as the communications liaison to the Associate Dean of Academic Affairs ( ADAA ). The Program Manager supervises the OAA staff and supports key academic operations including registration enrollment scheduling and academic policy administration.
Essential Functions
Compliance & Policy Oversight Ensure compliance with FERPA Section 504 and HIPAA in maintaining confidential data. Serve as communications lead for the ADAA guiding faculty and staff to resources and support on academic policies and procedures. Manage the student handbook to ensure accuracy and timely updates. Data Management & Reporting Oversee OAA data and reporting strategy; approve dashboards and analytics. Conduct research and analysis to support strategic planning and develop special reports. Provide strategic reports and communications to the ADAA on program quality improvement related to scheduling and registration. Academic Operations & Student Support Develop publish in Canvas and communicate course registration schedules; manage registration policies in collaboration with the ADAA . Facilitate student enrollment processes and resolve issues related to registration late adds/drops administrative drops and withdrawals. Manage course/program approval processes revisions and proposals in consultation with the ADAA and committee chairs. Coordinate updates to the online academic catalog in collaboration with the Registrars Office and other departments. Manage course scheduling in Banner ensuring accurate faculty assignments and coordination of student academic activities and assessments. Leadership & Project Management Represent OAA on committees and task forces as assigned. Manage assign and oversee office projects including workflow initiation tracking and completion. Supervise administrative support staff including onboarding training and timesheet approvals. Work independently within School/University guidelines and policies. Perform other duties as assigned. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces related to race gender ability sexuality socio-economic status etc. impede or propel students faculty and staff.
Minimum Qualifications
Bachelors Degree Three (3) years of supervisory experience Five (5) years of progressively responsible experience in academic administration
Preferred Qualifications
Masters degree Demonstrated leadership project management and communication skills Proficiency in Excel and Microsoft Office Suite Five (5) years supervisory experience Advanced knowledge of academic affairs operations policy interpretation and compliance. Experience with academic systems (Banner OnBase LMS SharePoint Argos EPAF People Admin). Experience in reporting tools especially Power BI. Ability to multi-task work independently and learn new technologies. Proven ability to build collaborative relationships with partner offices and stakeholders. High level of energy flexibility and initiative. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Work Schedule
Standard business hours.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
University of the Pacific is a private university devoted to experience-driven education that gives students pathways to the fastest growing sectors.
