Customer Service Representative
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Job Location:
Gilbert, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Ally Waste:
Ally Waste Services is a premium provider of waste support services to apartment complexes throughout the United States. We aim to keep properties clean and reduce waste expenses for property managers. We are a fast-growing company with an energetic culturea great place to work!
Job Responsibilities:
- Handle a high volume of incoming customer calls requesting trash collections
- Retrieve all necessary information needed for service requests
- Enter data accurately into various software systems
- Address customer service inquiries via phone email and other channels
- Conduct various internal audits and customer surveys
Qualifications:
- 2 years of experience handling a high volume of calls
- Outstanding active listening skills
- Strong attention to detail
- Exceptional interpersonal and rapport-building abilities
- Ability to de-escalate customer complaints
- Proficient in English (oral and written)
- Bonus if fluent in Spanish
- Sound judgment and critical thinking skills
- Excellent organizational and multitasking abilities
- Computer literacy; ability to use various software systems simultaneously
- Comfortable working in fast-paced environments
- High school diploma or equivalent
Benefits/Perks:
- Paid Time Off (PTO)
- 401(k) plan
- Health and Dental benefits
- FUN working environment
- Daily catered meals and snacks
Job Type: Full-time
Location: HQ
Pay: $20 per hour
Expected Hours: 40 per week
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Join Ally Waste Services and become a part of a dynamic team dedicated to providing top-notch support while enjoying a fun and supportive work environment!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Ally Waste offers the best valet trash services for apartments, senior living facilities, and residential living. Let us make life easier for your residents.
