Customer Support Representative Croatian Speaker

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you a Croatian-speaking professional passionate about helping customers and delivering top-notch service Do you want to grow your career while living in one of Europes most dynamic and sun-soaked cities This role offers the perfect opportunity to combine professional development with an exceptional Mediterranean lifestyle in Athens.

About the Role
As a Customer Support Representative you will be the first point of contact for Croatian-speaking customers. You will provide guidance answer inquiries and resolve issues efficiently to ensure a seamless and positive customer experience. Your contribution will directly impact customer satisfaction and strengthen the companys reputation for excellence.

Key Responsibilities

Provide high-quality customer support in Croatian via phone email and chat.
Assist customers with product information account queries troubleshooting and general questions.
Resolve issues professionally and efficiently while maintaining a friendly and helpful approach.
Maintain accurate records of customer interactions and internal documentation.
Collaborate with internal teams to ensure timely and effective resolution of customer issues.
Stay updated on products services and internal procedures to provide accurate information.

Requirements

Native or fluent Croatian.
Strong English communication skills for internal collaboration.
Excellent communication problem-solving and interpersonal skills.
Customer-focused patient and solution-oriented.
Previous customer service experience is an advantage but not required; full training is provided.
Comfortable working with computers and digital systems.

Whats Offered

Competitive salary with performance-based incentives.
Comprehensive onboarding and ongoing professional development.
Clear opportunities for career growth within an international organization.
Relocation support for candidates moving to Athens.
Work in a multicultural collaborative and supportive environment.

Why Athens
Athens offers the perfect blend of professional opportunity and lifestyle. Enjoy sunny weather stunning beaches historic landmarks vibrant neighborhoods and a lively cultural scene. From exploring ancient sites to savoring Mediterranean cuisine and engaging in a thriving social life Athens provides an inspiring backdrop for both career and personal growth.

This role is ideal for Croatian-speaking customer support professionals ready to advance their careers while experiencing the energy culture and beauty of Athens Greece.

Key Responsibilities

Provide high-quality customer support in Croatian via phone email and chat.
Assist customers with product information account queries troubleshooting and general questions.
Resolve issues professionally and efficiently while maintaining a friendly and helpful approach.
Maintain accurate records of customer interactions and internal documentation.
Collaborate with internal teams to ensure timely and effective resolution of customer issues.
Stay updated on products services and internal procedures to provide accurate information.

Requirements

Native or fluent Croatian.
Strong English communication skills for internal collaboration.
Excellent communication problem-solving and interpersonal skills.
Customer-focused patient and solution-oriented.
Previous customer service experience is an advantage but not required; full training is provided.
Comfortable working with computers and digital systems.

Whats Offered

Competitive salary with performance-based incentives.
Comprehensive onboarding and ongoing professional development.
Clear opportunities for career growth within an international organization.
Relocation support for candidates moving to Athens.
Work in a multicultural collaborative and supportive environment.

This role is ideal for Croatian-speaking customer support professionals ready to advance their careers while experiencing the energy culture and beauty of Athens Greece.