Service Advisor (Watertown)
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Job Location:
Watertown, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Want to work for one of Connecticuts premier dealer groups Honda of Watertownis offering one of the top pay and benefits packages in the region for experienced Service Advisors.
We believe strongly in developing employees to become top-performers and we consider you a long term investment.
WE OFFER:
- Major medical & dental insurance
- 401K matching plan
- Paid vacation/holidays
RESPONSIBILITIES:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers vehicle including their time management/efficiency parts ordering job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
- High School Diploma or equivalent.
- Accredited training in service advisor skills customer satisfaction and quality control.
- Automotive service advisor experience.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
At Lorensen Auto Group, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success among each ...
