Fraud Technical Lead

Our Story & Purpose:
Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2700 diverse individuals access competitive rewards and benefits and be part of a greater movement apply today!

Your Role in Supporting Our Members:

As a Fraud Tech Lead you will provide technical leadership across Vancitys Information Technology Services (ITS) team driving the design integration and optimization of fraud detection tools across digital banking payments onboarding and member-facing systems. Youll guide tool selection and implementation shape our fraud prevention roadmap and collaborate with Security Risk Compliance and Operations teams to ensure member safety and regulatory compliance. Were seeking a strategic and hands-on leader with deep expertise in fraud prevention and enterprise-scale IT solutions.

This is a Full-time Permanent role based at Vancity head office. Our head office is based in Vancouver but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands when needed.

How Youll Make an Impact:

• Owning the ITS fraud prevention technology roadmap with a focus on digital channels and payments fraud
• Leading evaluation and adoption of fraud tools such as Actimize Feedzai SAS FICO or equivalent
• Ensuring fraud prevention is embedded into ITS architecture and platform standards
• Overseeing design integration and optimization of fraud tools within Vancitys stack including Salesforce MuleSoft Intellect and digital banking platforms
• Delivering fraud solutions that address account takeover transaction monitoring identity verification and payments fraud scenarios
• Leading cross-functional ITS teams to deliver fraud-related initiatives on time and within scope
• Ensuring APIs data pipelines and monitoring frameworks support real-time fraud detection
• Building dashboards and monitoring solutions leveraging Splunk Datadog Dynatrace or equivalent APM/logging tools
• Partnering with analytics teams to enable anomaly detection and machine learning capabilities
• Aligning ITS monitoring with SOC operations for faster fraud incident detection and response
• Mentoring ITS developers analysts and architects on fraud tool usage and integration best practices
• Collaborating with Security Risk and Compliance to ensure solutions remain member-first and regulatory-compliant

What Youll Bring to the Team:

• Bachelors degree in Computer Science Information Systems or related field
• Minimum 7 years in software engineering solution architecture or technical leadership
• Proven leadership of cross-functional technical teams
• Strong hands-on experience with fraud detection tools such as Actimize Feedzai SAS FICO or equivalent
• Demonstrated experience in fraud prevention for digital banking channels and payments systems (e.g. wires e-transfers card payments)
• Familiarity with tech tools and stack such as MuleSoft APIs Intellect Salesforce
• Monitoring & Observability: Splunk Datadog Dynatrace
• Data programming: SQL and Python
• Real-time streaming: Kafka or RabbitMQ
• Strong grasp of security design patterns API authentication and data governance
• Experience delivering enterprise-scale IT solutions that include tool integration and adoption

• Knowledge of Canadian banking regulations AML/KYC standards and payment networks
• Exposure to machine learning or AI for fraud prevention
• Experience working in regulated high-security IT environments

Youll Thrive Here If You Are:

• Strategic Able to translate fraud prevention goals into scalable technical solutions
• Collaborative Skilled at working across departments to align priorities and deliver results
• Analytical Comfortable with data-driven decision making and anomaly detection techniques
• Member-focused Committed to building solutions that protect and empower our members

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:
This role offers a salary range of $91000 to $136400per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:
A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
• Generous Vacation: New employees start with 34 weeks of vacation per year with additional days earned over time
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone

Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.