Employee Health Medical Assistant

POSITION SUMMARY:

The Medical Assistant (MA) in the Occupational and Employee Health (OEH) Department supports the delivery of high-quality employee health services that promote the safety wellness and job readiness of all BMC Health System staff. Working under the supervision of the Registered Nurse and/or OEH clinician the MA provides both clinical and administrative support for occupational health evaluations surveillance programs vaccinations and exposure management. The MA contributes to maintaining an efficient workflow ensuring regulatory compliance and fostering a professional service-oriented environment.

Position: Employee Health Medical Assistant

Department: Occupational Health

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Tasks and responsibilities of the OEH MA may include but are not limited to:

Clinical and Technical Support

• Obtains and documents vital signs intake histories medications and allergies for employee health visits.
• Prepares employees for clinical assessments and maintains efficient clinic flow by monitoring wait times and taking appropriate measures to address employee/client needs.
• Prepares vaccines ensures vaccine cold chain integrity and organizes all immunization supplies for RN or clinician administration.
• Performs pulmonary function testing (PFTs) audiometric testing and vision screening after completion of required training and competency validation.
• Performs venipuncture for laboratory testing and properly labels and processes specimens in accordance with laboratory protocols and safety standards.
• Conducts respirator fit testing (qualitative) and assists with respirator medical screening documentation under appropriate supervision.
• Assists in reviewing vaccination records and verifying compliance with employee immunization requirements under RN guidance.
• Performs delegated clinical tasks within training and certification scope following BMC policies and OSHA/DPH guidelines.

Occupational Health Program Support

• Assists with post-exposure follow-up including scheduling tracking and documentation of required evaluations and testing.
• Supports surveillance programs such as respirator clearance hearing conservation and immunization compliance.
• Tracks completion of required screenings and communicates with employees to ensure adherence to occupational health protocols.
• Assists in the setup and logistics of on-site clinics (e.g. flu COVID-19 or new hire screenings).
• Reviews and helps maintain accurate records of immunizations serologies and other required employee health documentation.

Administrative and EMR Responsibilities

• Accurately enters vital signs histories and other clinical data into the electronic medical record (EMR).
• Scans and indexes forms lab results and immunization records to maintain complete and organized employee health files.
• Coordinates appointment scheduling follow-up communications and documentation tracking for compliance programs.
• Identifies and communicates workflow needs equipment issues or barriers to nursing and management staff promptly
• Helps inspect catalog and maintain stocks of needed supplies and equipment and ensure exam rooms are appropriately stocked and organized
• Performs periodic maintenance and calibration on clinical equipment as required by regulation and manufacturer recommendations

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

High school diploma or equivalent and successful completion of an accredited medical assistant program

PREFERRED EDUCATION AND EXPERIENCE

Minimum of one year of experience in ambulatory care employee health or occupational health

CERTIFICATIONS LICENSES REGISTRATIONS REQUIRED

Current certification as a Medical Assistant (CMA RMA CCMA or equivalent)

Current Basic Life Support (BLS) certification required (or obtained within 3 months of hire)

CERTIFICATIONS LICENSES REGISTRATIONS PREFERRED

Certification in phlebotomy pulmonary function testing audiometry and fit testing (may be obtained after hire).

KNOWLEDGE SKILLS & ABILITIES (KSAs)

• Basic proficiency with computer data entry and use of electronic health records.
• Ability to effectively speak read and write English.
• Ability to perform basic math and quantitative measurements e.g. obtains height and weight measures urine output etc.
• Excellent customer service skills and ability to communicate in a courteous pleasant and professional manner with employee and client patients the general public fellow staff members outside agencies and all other internal and external contacts.
• Organizational skills to set priorities and efficiently complete assigned work in a timely manner.
• Ability to accurately interpret and utilize basic medical terminology
• Ability to work independently and to make decisions based on department polices and established procedures.
• Basic computer proficiency inclusive of ability to access enter and interpret computerized data/information in electronic health records systems.
• Must be able to maintain strict protocols of all confidential or sensitive information

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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