Design Consultant

Position Summary

We are seeking a high-energy client-focused Design Consultant to join our team!

This role combines consultative sales design expertise and operational follow-through to help homeowners and businesses achieve customized solutions for blinds shades shutters and drapery.
You will generate leads conduct consultations manage client communications and deliver an exceptional customer experience from initial contact through professional installation and post-sale follow-up.

About the Company

Gotcha Covered provides end-to-end window treatment solutions for residential and commercial clients.

We specialize in custom blinds shades shutters and drapery designed to fit every budget and style.

By combining industry-leading products such as Hunter Douglas Graber and Texton with personalized design consultations we help clients transform their spaces while ensuring energy efficiency privacy and aesthetic appeal.

Our Core Values

We help our clients and employees T.H.R.I.V.E.

• Transparent
• Honorable
• Reputable
• Inspirational
• Visionary
• Extraordinary

Objectives

• Generate new business opportunities through canvassing past customer outreach networking and community events.
• Conduct on-site consultations including accurate window measurements design presentations and customized proposals.
• Achieve sales goals by presenting product benefits overcoming objections and closing deals.
• Manage all aspects of client communication from deposit collection to order updates backorders and installation scheduling.
• Deliver follow-ups thank-you notes testimonial requests and video documentation of projects.
• Maintain a clean and professional showroom presence along with updated sample kits and CRM tools.
• Represent the company at local networking events and trade shows building long-term relationships.

Competencies

• Strong consultative sales skills with the ability to tailor solutions to client needs and budgets.
• Knowledge of window treatment products including blinds shades shutters motorization and drapery systems.
• Proficiency with digital tools including Google Suite CRM and mobile presentation apps.
• Excellent time management skills balance showroom coverage in-home consultations and canvassing.
• Strong interpersonal skills with a polished professional appearance and demeanor.
• Comfort in demonstrating motorization technology and energy efficiency benefits of various products.
• Ability to manage multiple client projects simultaneously while maintaining exceptional service standards.
• Reliable transportation and willingness to travel locally for client consultations.

Education/Experience

• Sales or design consulting experience in the home improvement furniture or luxury interiors industry.
• High School Diploma or equivalent GED

Education Provide To You

• Gotcha Covered Sales Development Training
• Hunter Douglas Certified Consultant Training
• Vendor Product Training
• Shadow Training with Gotcha Covered Mentorship

Physical Requirements

• Ability to lift up to 25 lbs and handle sample kits.
• Use of a two-step ladder for in-home measurement and demonstration purposes.
• Frequent travel to client homes and commercial sites within assigned territory.