ServiceNow (SNOW) Expert
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
ServiceNow (SNOW) Expert
We are seeking a highly skilled ServiceNow Expert to drive the design implementation and optimisation of our ServiceNow ecosystem. You will work across ITOM CMDB APM/PPM and integrations to deliver a scalable high-performing platform that supports real-time visibility automation and digital transformation. This role is ideal for a seasoned SNOW professional who thrives on enterprise-level architecture innovation and continuous improvement.
Requirements
Key Responsibilities
- Lead the design configuration and implementation of ServiceNow modules including ITOM CMDB Discovery APM/PPM and related capabilities.
- Own and enhance the CMDB architecture ensuring accuracy governance relationship mapping and alignment with organisational standards.
- Manage integrations with ITAM Software Asset Management architecture tools (e.g. BlueDolphin) CI/CD pipelines DevOps tooling and third-party systems.
- Define and implement automation discovery patterns and service mapping for improved operational efficiency.
- Develop and maintain custom applications using ServiceNow Application Development standards (CAD).
- Provide expert guidance on best practices platform governance performance optimisation and data quality.
- Partner with cross-functional teams to drive adoption of APM PPM and ITOM capabilities.
- Create dashboards and reporting using Performance Analytics and deliver insights to stakeholders.
- Support continuous improvement initiatives and ensure platform alignment with ITIL processes and enterprise architecture.
Required Qualifications & Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist ITOM
- ServiceNow Certified Implementation Specialist CMDB
- ServiceNow Certified Implementation Specialist
- ServiceNow Certified Application Developer (CAD)
- ITIL Foundation v3 or v4
- Micro-certifications in Performance Analytics APM or related domains
Technical Skills & Experience
- Strong hands-on experience with ServiceNow APM or PPM including lifecycle management capability modelling and portfolio insights.
- Expertise in ITAM integrations SAM or enterprise asset lifecycle processes.
- Experience with CI/CD pipelines DevOps tooling and automated deployment frameworks.
- Knowledge of architecture visualisation tools such as BlueDolphin or other CMDB-integrated tools.
- Deep understanding of CMDB structure health discovery patterns and service mapping.
- Strong experience in workflow automation scripting (JavaScript) and UI policy/Business Rules design.
Ability to translate business requirements into technical solutions with clear documentation.
Required Skills:
ServiceNow APM PPM ITAM SAM CI/CD BlueDolphin workflow automation
Company Industry
IT Services and IT Consulting
Key Skills
- Hr Executive Recruitment
- Internship
- AIX
- Fleet
- Information Technology Sales
