Deputy Director of HR Policy and Compliance

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs Core Values are built around safety service equity sustainability and culture. Each employee that works for the MBTA performs their roles based on our vision mission and values. This includes attendance participation and contribution in local safety committee meetings as needed.

The Deputy Director of Workforce Management Policy and Compliance will support the Chief Workforce Officer and Deputy Chiefs in the development drafting and implementation of Workforce Management policies and procedures and ensure compliance with federal and state regulations union contracts and best practices. The Deputy Director will oversee Compliance staff and monitor all aspects of the Workforce Management compliance program including inspections audits data gathering and internal and external reporting activities to ensure the Workforce Managements compliance with applicable federal state and other regulatory requirements.

• Ensure the Authority adheres to the highest level of ethics and legal compliance.
• Develop implement and oversee both departmental and authority wide policies and procedures for the MBTAs Workforce Management Department (Human Resources and Labor Relations) ensuring compliance with all applicable state and federal laws and regulations collective bargaining agreements and Authority standards.
• Advise Workforce Management leadership and other internal stakeholders on HR best practices policy violations risk management and any employment law changes.

• Represent the Chief Workforce Officer and the Workforce Management Department on various policy development committees projects and initiatives to ensure department policies align with Authority mission and goals.

• Responsible for the development maintenance and version control of all Workforce Management policies from initial draft through finalized policy and implementation including all updates to the Employee Handbook.
• Collaborate with the Legal Department on various information requests as well as ensure policies and policy updates are approved and signed off on by all appropriate stakeholders.

• Identifies and meets unmet needs (i.e. gaps and process failures) and responds to new challenges proactively offers creative yet compliant solutions to advance the best interests of the department and authority.

• Partner with Labor Relations and Legal departments on pending litigation mediation arbitrations and MCAD/EEOC complaints ensuring compliance with all legal or informational requests.
• Works closely with and provide guidance to the Leave Management team to ensure practices and procedures comply with ADA FMLA PFML and other leave management regulations.
• Responsible for reviewing existing compliance processes and procedures and monitoring the effectiveness of current compliance practices.
• Oversee I-9 and E-Verify compliance evaluating background check results and ensuring personnel and hiring records are maintained through the use of audits.
• Produces coordinates and provides compliance education and training.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules regulations collective bargaining agreements (if applicable) and policies of the Authority including the EEO Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Supervision

• Supervise Senior Compliance Specialist(s) Compliance Specialist(s) and/or Policy Analyst(s).

• Bachelors degree from an accredited institution.
• Five (5) years of experience in HR or Employment Compliance.
• Two (2) years of experience managing and supervising people and/or large-scale major enterprise-wide project/program management in related area.
• Demonstrated experience and understanding of local state and federal employment laws and regulations as well as collective bargaining agreements.
• Excellent organizational analytical confidentiality multi-tasking time management interpersonal and relationship building skills.
• Demonstrated success working horizontally as well as vertically across an organization.
• Proficient in Microsoft Word Excel and PowerPoint applications.
• Effective professional communication skills.
• Proven track record of collaboration transparency and problem-solving skills.
• The ability to respond to each inquiry whether from a customer vendor or co-worker in a courteous and professional manner.
• The ability to work effectively with a diverse workforce.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to supervise or work effectively with diverse workforce.

• A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelors degree requirement.
• An associates degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelors degree requirement.
• A masters degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one (1) year of experience.
• Juris Doctorate (J.D.) may substitute for two (2) years of the required experience.

Preferred Experience and Required Skills

• A Juris Doctorate (J.D.).
• Five (5) years experience in Employee and Labor Relations.
• An SHRM-SCP CP or S/PHR certification.
• Masters degree in business administration Public Administration Education or a related field.

• Experience in the public sector and/or the transportation industry.

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines:Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment:The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility:All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews:Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions:Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions:Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff:During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion:The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.