Building Automation System & Network Support Specialist
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
SUMMARY
We are seeking a highly skilled and motivated BAS & Network Support Specialist to join our team. This role is ideal for someone with a strong background in desktop and server environments network infrastructure and building automation systems (BAS). You will play a key role in supporting field technicians maintaining network hardware and ensuring seamless connectivity across various platforms.
KEY DUTIES & RESPONSIBILITIES
BAS & Network Support
- Provide desktop support for Windows environments (Windows 7 through 11).
- Manage and troubleshoot Linux servers primarily Ubuntu LTS.
- Diagnose and resolve IP network issues including ISP routers switches and security appliances.
- Maintain and configure routers and firewalls including Cisco Meraki and Cradlepoint devices.
- Support various internet connection types: Cellular DSL Cable Fiber and Fixed Wireless.
- Troubleshoot BAS networks including Niagara 4 and similar controllers.
- Utilize Niagara 4 Supervisor and Workbench for system management (experience preferred).
- Conduct technical product research and provide recommendations.
- Support and maintain BAS protocols such as BACnet/IP and MTSP (knowledge preferred).
- Work with cloud and virtualization platforms such as Azure AWS and virtual desktops/servers.
- Use remote access tools (RDP SSH web portals) to manage systems.
- Perform data analysis and reporting using Microsoft Excel and other Office tools.
- Provide third-level technical support to field technicians and liaise with vendor support
EXPERIENCE REQUIREMENTS
- Proven experience with Windows desktop and Linux server environments.
- Strong understanding of IP networking and troubleshooting.
- Hands-on experience with Cisco Meraki Cradlepoint and other network appliances.
- Familiarity with BAS systems especially Niagara 4.
- Knowledge of BACnet/IP and MTSP is an asset.
- Experience with cloud platforms (Azure AWS) and virtualization tools.
- Proficiency in Microsoft Excel and Office Suite.
- Strong analytical and problem-solving skills.
- Excellent communication skills for working with technicians and support desks.
Required Experience:
IC
Key Skills
- Controlling Experience
- Distributed Control Systems
- Pardot
- Crystal Reports
- Marketing Automation
- Salesforce Marketing Cloud
- Warehouse Management
- HubSpot
- Responsys
- Email Marketing
- Leadership Experience
- Programmable Logic Controllers
About Company
BGIS is a global leader in integrated facility management services. Offering a full range of facility and real estate management services, BGIS partners with clients globally to bring forward innovative solutions.
