Part-Time Patient Care Coordinator

PART-TIME PATIENT CARE COORDINATOR

Busy ENT office is seeking a part-time pleasant detail oriented and customer service driven individual to join our front desk. We are a practice consisting of two physicians and an audiologist who see patients in our main office at Mercy Medical Center Baltimore Maryland as well as our Lutherville and Overlea locations. This position is mainly located at our Mercy Medical Center location with occasional travel to Lutherville Overlea and Reisterstown. This is a part-time 20 hours per week position working full days on Mondays and Tuesdays at Mercy and a full day on Thursdays at Overlea. The salary range is $16-$18hr.

PRIMARY RESPONSIBILITIES

The Patient Care Coordinator is responsible for maintaining the doctors daily schedule greeting patients as they enter the office and providing them with a pleasant check-in experience. Communication skills are a must as the ideal candidate will be responsible for correspondence between patients and their doctor. Duties include:

Registering and scheduling new patients

Answering phones through our multi-line phone system

Verifying insurance coverage

Scanning paperwork into our EMR system

Assisting patients with scheduling outside imaging and tests

Sanitizing the front desk and waiting room area as needed

Collecting copays and other payments

Updating patient accounts as needed and scheduling follow up appointments

Coordinate communication between providers and patients regarding questions about care post-surgery needs etc.

Other duties as assigned.

REQUIRED QUALIFICATIONS

High School Diploma or Equivalent

Proficiency with Microsoft (Outlook Office Word and Excel)

3 years of experience in a healthcare setting including insurance verification

Ability to multi-task attention to detail and work under pressure

Experience with EMR System Aprima is a plus

Reliable transportation

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility.

CERTIFICATES LICENSES REGISTRATIONS

None required.

ENTBaltimore is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits for full-time employees including medical/dental life and disability coverage generous vision benefits a 401 (k) plan with a match vacation time and weekends and major holidays off.