Solutions Engineer
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Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Job Location: Open to candidates from anywhere in the EU and UK preferably Prague
Flexibility: Option to work remotely
Keywords: Graphs Neo4j Cypher GraphAware Hume Data Transformation Data Visualisation Python NLP Machine Learning LLM Data Science Data Architecture ETL tools Software Architecture
What you will be doing
As a Solution Engineer at GraphAware youll help customers unlock the full value of their connected data using GraphAware Hume our graph-powered intelligence analysis platform. This customer-facing technical role bridges pre-sales solution delivery and customer success ideal for someone who enjoys solving complex problems and collaborating directly with clients.
Youll design and deliver graph-based solutions that solve complex real-world problems mostly within the intelligence domain guide clients through proof-of-value engagements and ensure successful adoption and long-term satisfaction. Youll work closely with Sales Engineering Product and Marketing teams.
Your responsibilities
Delivery and customer success
- Design and deliver high-quality end-to-end graph solutions that address customers analytical and operational needs using GraphAware Hume Neo4j Python and modern ML AI and LLM technologies.
- Translate business objectives into robust technical implementations and ensure successful adoption and measurable outcomes.
- Build trusted long-term relationships with customers acting as a technical advisor and ensuring their continued success.
- Act as a trusted advisor educating customers on GraphAware Humes capabilities and graph technology value.
Pre-sales and enablement
- Design and deliver tailored GraphAware Hume demonstrations and solution prototypes contribute to internal demo environments and pre-sales assets. Participate in online and offline marketing and sales related activities.
- Lead technical discussions during sales calls workshops and proof-of-value projects contribute to solution proposals implementation plans and technical documentation.
- Train and advise customers partners and internal teams on Hume capabilities and best practices.
- Collaborate closely with Product and Engineering teams sharing feedback and field insights.
What you must know already and be excited to grow further
- 3 years of experience in a similar technical or pre-sales engineering role
- Fluent English and the ability to articulate thoughts and messages in a convincing and compelling way displaying a high level of professionalism in communication particularly when dealing with clients.
- Advanced level of skills in programming and query languages including Cypher Python and SQL.
- Ability to design and advise on best-practice ETL or graph architectures and guide clients through end-to-end solution setup..
- Solid understanding of graph concepts and data architecture.
- Experience working with (graph) data science ML NLP or LLMs.
- Familiarity with Docker and ability to write scripts and work comfortably in Linux environments.
- Willingness to travel (approximately 20% of the time).
Bonus points for familiarity with:
- Experience with Neo4j and the Cypher query language.
- Experience with AWS/Azure or other Cloud providers.
- Exposure to law enforcement intelligence or defence.
- Knowledge of GraphAware Hume or other graph analytics platforms.
What we offer
- Remote-first results-oriented culture: Work autonomously stay accountable and focus on outcomes over processes
- True flexibility: Work from anywhere in Europe with schedules that balance your life
- Knowledge growth: Learn through challenging projects and peer collaboration
- Global connections: Build relationships through regular international team meetups
- Competitive compensation: Enjoy regular salary reviews that recognise your evolving impact
- Equity participation: Share in the companys success through our share scheme program
GraphAwares values
- Sense of ownership: We take pride in our work and responsibility for outcomes driving meaningful impact through personal commitment.
- Commitment to excellence: Were motivated to continuously improve and deliver work we can be proud of.
- Customer success focus: Were dedicated to creating genuine value and building strong lasting relationships with our customers.
- Graph innovation leadership: Were passionate about graph technology and excited to push the boundaries.
- Mutual support: Were always here for each other fostering an environment where everyone can do their best work.
Ready to make an impact Join GraphAware and be part of something truly transformative. Apply now and help shape the future of graph analytics!
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Job Function: Professional Services Reporting to: General Manager ANZ About the Role GraphAware is looking for a strategic, experienced Customer Success Director to lead our professional services, customer support, and customer success functions across Australia. This senior leadersh ... View more
