Remote Doorman & Customer Support Specialist
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Job Location:
Manila - Philippines
Monthly Salary:
PHP 37509 - 37509
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
- Contract type: Independent Contractor
- Schedule: Monday to Friday (Sat-Sun off) 37.5 hours per week
- Act as the remote doorman for buildings to log package deliveries let the courier into the building remotely and make sure they place the packages in the designated area.
- Interact with vendors and visitors providing top-notch customer service while moving through each call quickly.
- Engage with customers to learn about and address their needs complaints or other issues with products or services.
- Confirm or clarify information and diffuse angry clients as needed.
- Document all call information according to standard operating procedures.
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high-volume production environment
Requirements
- 1 years of experience in a call center environment.
- 4 years of experience in handling high-profile voice accounts is a MUST.
- Reliable internet connection and a quiet work environment. Proficient in conversational and written English.
- Strong interpersonal skills multitasking abilities and organizational skills.
- Able to work in a fast-paced environment thinking quickly and making sure to adhere to Standard Operating Procedures (SOPs)
- Coachable Punctual Assertive and Diligent.
Technical Requirements (Laptop/Desktop):
- 100mpbs or higher is REQUIRED. Must be able to pass an Internet Speed Test.
- Windows OS Processor: Intel i3 - 6th Generation/Ryzen 5 - 3rd Generation
- Mac OS Processor: Intel i5 - 6th Generation
- RAM: 8GB and up
- Operating System: Windows 10/Catalina and Up Only
Benefits
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate Hiring
- Steady Freelance Job
ZR29831JOB
Required Skills:
Requirements 1 years of experience in a call center environment. 4 years of experience in handling high-profile voice accounts is a MUST. Reliable internet connection and a quiet work environment. Proficient in conversational and written English. Strong interpersonal skills multitasking abilities and organizational skills. Able to work in a fast-paced environment thinking quickly and making sure to adhere to Standard Operating Procedures (SOPs) Coachable Punctual Assertive and Diligent. Technical Requirements (Laptop/Desktop): 100mpbs or higher is REQUIRED. Must be able to pass an Internet Speed Test. Windows OS Processor: Intel i3 - 6th Generation/Ryzen 5 - 3rd Generation Mac OS Processor: Intel i5 - 6th Generation RAM: 8GB and up Operating System: Windows 10/Catalina and Up Only
Company Industry
Architecture and Planning / Interior Design
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
