Responsibilities:
- Sell and book rail tickets for national and international journeys
- Provide proactive travel advice and effectively upsell and cross-sell additional products and services
- Address customer inquiries requests and feedback promptly and professionally
- Escalate complex issues to the appropriate departments when necessary
- Maintain up-to-date knowledge of current promotions offers and advertising materials
- Ensure travel center displays and resources reflect the latest information
Requirements
- German language proficiency at B2 CEFR level or higher
- 2 years of working experience as a Travel Consultant
- Conversational English skills
- Confident and proficient in using computers and relevant software systems
- Professional appearance and a customer-oriented mindset
- Ability to remain calm and efficient under pressure
- Punctual reliable and available for shift work including weekends and public holidays
- Valid driving license (Class B) is considered an advantage
- Military or civilian service completed (or exemption applicable)
Benefits
Insurance Benefits
Required Skills:
German language proficiency at B2 CEFR level or higher 2 years of working experience as a Travel Consultant Conversational English skills Confident and proficient in using computers and relevant software systems Professional appearance and a customer-oriented mindset Ability to remain calm and efficient under pressure Punctual reliable and available for shift work including weekends and public holidays Valid driving license (Class B) is considered an advantage Military or civilian service completed (or exemption applicable)
Responsibilities:Sell and book rail tickets for national and international journeysProvide proactive travel advice and effectively upsell and cross-sell additional products and servicesAddress customer inquiries requests and feedback promptly and professionallyEscalate complex issues to the appropri...
Responsibilities:
- Sell and book rail tickets for national and international journeys
- Provide proactive travel advice and effectively upsell and cross-sell additional products and services
- Address customer inquiries requests and feedback promptly and professionally
- Escalate complex issues to the appropriate departments when necessary
- Maintain up-to-date knowledge of current promotions offers and advertising materials
- Ensure travel center displays and resources reflect the latest information
Requirements
- German language proficiency at B2 CEFR level or higher
- 2 years of working experience as a Travel Consultant
- Conversational English skills
- Confident and proficient in using computers and relevant software systems
- Professional appearance and a customer-oriented mindset
- Ability to remain calm and efficient under pressure
- Punctual reliable and available for shift work including weekends and public holidays
- Valid driving license (Class B) is considered an advantage
- Military or civilian service completed (or exemption applicable)
Benefits
Insurance Benefits
Required Skills:
German language proficiency at B2 CEFR level or higher 2 years of working experience as a Travel Consultant Conversational English skills Confident and proficient in using computers and relevant software systems Professional appearance and a customer-oriented mindset Ability to remain calm and efficient under pressure Punctual reliable and available for shift work including weekends and public holidays Valid driving license (Class B) is considered an advantage Military or civilian service completed (or exemption applicable)
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