HBITSSystems Architect-Expert

Job Description

Job Description:

The incumbent will act as a Expert Systems Architect and L3 Operational/Technical Support for DOT. Major modernization efforts are currently underway to remediate aging agency systems and to implement and support new Agency and Governor initiatives. The position requires strong technical and communication skills to negotiate change and clearly articulate complex technical and business concepts to Vendors ITS teams and DOT Management.

Day to Day:

Duties include but not limited to the following:
1. Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.
2. Troubleshoot and resolve OS configuration Stealth COIs storage and networking of Agency Commercial off the - shelf (COTS) business applications.
3. Work with COTS Vendors and Agency business areas for COTS installation configuration and testing.
4. Troubleshoot and resolve issues with Commercial off the - shelf business software (COTS) including performance tuning log analysis and security.
5. Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions upgrades replacements working with technical staff to recommend solutions to improve it.
6. Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation configuration and testing.
7. Recommend and implement system enhancements that will improve the performance and reliability of the systems.
8. Provide mentoring and guidance to other Transportation Portfolio Architecture team members;
9. Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications.
10. Analyze implemented systems and identify problems evaluate data and defined problems document data on COTS including performance tuning log analysis and security
11. Script repetitive management tasks such as application data processing workstation and server maintenance using PowerShell; and Active Directory maintenance and modification.
12. Use a ticketing system to track and manage incidents service requests problems changes and release/deployment.

Mandatory Qualifications:

Systems Architect: Defines the architecture of a computerized system (i.e. a system composed of software and hardware) in order to fulfill certain requirement including a breakdown of the system into components the component interactions and interfaces (including with the environment especially the user) and the technologies and resources to be used in the design.

Expert: 84 months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Requested Qualifications:

- 84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation covering data flows; interfaces with other systems; authentication; etc.
- 84 months experience as a Server Administrator at the Application Layer to perform Commercial Off the Shelf (COTS) business application installation configuration troubleshooting (with or without Vendor) including L3 Technical support of such solutions on Windows OS platforms IIS Tomcat WebLogic Certificate Services and Authentication using Active Directory SSO with SAML v2.0 and OpenID Connect.
- 84 months experience performing L3 Analytical and Technical support of COTS / business application interfaces & system interconnects (Networks Stealth firewall software F5 and Load Balancing) implemented on converged/mixed environments to diagnose and resolve connectivity issues.
- 84 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like WireShark Process Monitor Netstat Ping Traceroute TelNet etc.
- 60 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like Splunk for log analysis system monitoring and system performance tuning
- 24 months experience in scripting knowledge on PowerShell WMI and other scripting languages to automate and administer application maintenance