OUPD Records Assistant

Norman, OK - USA

Monthly Salary: Not Disclosed

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

The OUPD Records Assistant performs administrative support-oriented duties to include but not limited to the management and storage of departmental records following specific rules and instruction. Supports the maintenance and retention of records processing. Provides assistance regarding records management data entry and monitoring security cameras. Supports the Records Manager and serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols. May assist with emergency calls service requests and incident process. Ensures the University complies with all Federal and State laws relating to records management. Hiring contingent upon successful completion of background check to include a successful Criminal Justice Information System (CJIS) certification.

Duties:

Receives incoming calls for department and refers to appropriate personnel
Supports day-to-day coordination of the unit including incoming and outgoing mail and fingerprinting services
Updates CAD (Dispatch software) inputting case information and paperwork
Database management; collecting data and report preparation
Processes open records requests & LEA records requests and evidence requests
Responsible for records management system reports and correspondence while maintaining confidentiality of all records and CJIS requirements.
Maintains stored information in a concise and uniform manner to ensure an efficient records center
Ensures all records are accurately identified prior to storage
Provides accurate up-to-date information regarding records retention guidelines and ensures compliance with records retention requirements
Controls internal reporting and filing systems
Provides customer service and building escort to OUPD guests
May run errands for department and provide backup to the OUPD Dispatch team
Assist with Special Events support on Norman campus as required
Performs various duties as assigned to successfully fulfill the function of the position

Required Education and Experience: High School Diploma or GED AND:

24 months office clerical administrative experience.

Skills:

Knowledge of basic HIPAA records handling standards and general office procedures
Ability to provide excellent customer service
Excellent verbal and written communication skills
Ability to obtain information from all relevant sources
Ability to analyze information in order to choose the best solution and solve problems
Must be proficient in all Microsoft Office (Word Outlook Excel)
Excellent interpersonal skills
Ability to work independently and as a team player
Ability to complete tasks in an efficient and timely manner
Detail oriented for accuracy of data and information
Ability to multi task be organized and self-motivated
Ability to work in stressful situations

Certifications:

Valid drivers license may be required for work in certain areas for the performance of specific job duties.

Advertised Physical Requirements:

Sit and stand for prolonged periods
Communicate effectively and listens
Engage in repetitive motion
Use of computer and telephone
Stand stoop bend and reach
Must be able to lift 50lbs from ground level

Departmental Preferences:

Previous experience dispatching for a public safety organization
OLETS certification or ability to become OLETS certified within six months of hire
Bilingual in conversational Spanish and English
Dispatch Experience

Special Instructions: If you are selected as a final candidate for this position you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing view the policy visit You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility belonging and access which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents perspectives and experiences of our community enrich the learning and working environment at OU inspiring us to harness our innovation creativity and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma in compliance with all applicable federal and state laws and regulations does not discriminate based on race color national origin sex sexual orientation genetic information gender identity gender expression age religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited toadmissions employment financial aid housing services in educational programs or activities and health care services that the University operates or provides.

Required Attachments

Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.

Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!