Ticket Operations Manager
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Bachelors degree and three years of related experience; or a combination of education and related experience.
Ticket Operations Manager
Athletics Department
Georgia State University
Georgia State University is a Division I institution and member of the Sun Belt Conference. On a campus without boundaries the Department of Athletics fosters a Culture of Success through Academic Achievement Competitive Greatness Ethical Behavior Social Responsibility and Community Engagement that educates and transforms a diverse group of talented student-athletes into future leaders.
The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee the day-to-day affairs of the Ticket Office in the Athletics Department.
WHAT MAKES GSU A GREAT PLACE
- Flexible work environment.
- Generous benefits including health dental vision tuition assistance retirement etc.
- A knowledge-sharing organization that works collaboratively with diverse partners.
- Professional development opportunity and mentorship.
- A rapidly growing center within an academic setting.
WHAT WILL YOU DO:
This position is responsible for the ticket prospecting and selling functions to ensure sound follow-through on new leads and excellent customer service. This position will include all ticketing and marketing functions for outside events.
DUTIES AND RESPONSIBILITIES INCLUDE:
- Will oversee day-to-today affairs of the Ticket Office which includes some of the following functions: operations revenue accountability preparation of reports (summary data daily sales etc.) and reconciliations for all events.
- Operations of selling season ticket packages individual game day sales select non-athletics events and group outings and outside events.
- Oversee all ticket payment systems prepare and design invoices sales reports commission reports deposits and audit schedules. Report sales and attendance to proper staff individuals including the business office.
- Organize mailing in conjunction with the Panther Athletic Club for season tickets renewal membership event invitations invoices and everything else associated with the season ticket campaigns
- Hire and supervise all Ticket Office staff to include full-time graduate assistants temp part-time staff student workers.
- Responsible for ticketing including parking management for all non-internal events that occur in GSU venues. Main functions include event build inventory management revenue and settlement reporting day of box office management and access control.
- Create strategic partnerships with the neighboring community and corporate sponsors to drive interest and participation.
- Perform other duties as assigned by the Athletic Director or designee.
To be fully considered for this position all candidates at the time of submission must provide the following documents:
- A complete and accurate GSU application
- Resume
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Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
With seven campuses throughout metro Atlanta, the university provides its world-class faculty and more than 51,000 students with unsurpassed connections to the opportunities available in one of the 21st century’s great global cities.
