Principal Associate Students & Grads Tech Internship Programs Lead

The Students & Grads (S&G) Tech team is responsible for building Capital Ones pipeline of top junior talent by delivering world-class development programs. We are seeking an exceptional S&G Tech Internship Programs Lead to manage our undergraduate Tech Internship Programs in the United States. This is a high-visibility critical role that requires a strategic thinker with a passion for talent development meticulous program management and building vibrant communities. The ideal candidate will own the end-to-end execution of these programs ensuring every intern and manager experiences an exceptional impactful journey that converts top talent into full-time associates. They will have a passion for attracting developing and retaining talent as well as proven experience in leading projects across multiple functions. The ideal candidate will also have strong planning organization and communication skills in addition to laser customer focus and meticulous attention to detail.

Why You Want This Job!

• Impact. You will contribute to the overall success of Capital One by delivering best in class internship programs for top college students and building a pipeline for long term staffing needs by securing and developing the next generation of technology leaders.

• Challenge. You will manage the entire lifecycle of two separate summer internship programs simultaneously requiring you to balance strategic planning with detailed operational execution.

• Great Work Environment. You will join a fast paced and fun work environment where innovation is rewarded and where you can learn from talented coworkers

Summary of Responsibilities

As the S&G Tech Internship Programs Lead you will be accountable for the design execution and continuous improvement of the US-based summer internship programs for Tech and Cyber Security. Key responsibilities include:

• End-to-End Program Management: Own the full program lifecycle for the 10-week US Tech and Cyber Security summer internships including pre-program planning communication onboarding development engagement conversion and post-program feedback collection.

• Stakeholder Partnership: Serve as the primary point of contact (POC) including communicating with associates managers business leaders stakeholders and other partners across a range of levels business functions and geographies to ensure alignment and seamless execution.

• Engagement & Community Building: Design plan and execute high-impact large-scale events (both virtual and in-person) to foster a strong and vibrant intern culture that strengthens Capital Ones brand

• Performance Management & Conversion: Implement and manage the intern performance review and conversion process working closely with managers and leadership to drive high offer acceptance rates and build the full-time pipeline.

• Operational Excellence: Manage program budgets track and interpret key metrics and identify opportunities to streamline processes and elevate the intern and manager experience year-over-year. Coordinate all logistics for program events including swag accommodations travel catering and other external arrangements in alignment with Capital One standards partnering directly with our operations team.

• Manager Readiness: Prepare and train incoming intern managers on program processes performance expectations and best practices for leading early-career talent to ensure consistently positive experiences across all touchpoints.

Basic Qualifications:

• Associates degree or military experience

• At least 2 years of experience working in program or project management or at least 2 years of working in employee development or engagement or a combination of both

Preferred qualifications:

• Bachelors degree or military experience

• At least two years of experience in Recruiting Human Resources or Consulting or combination.

• Experience working in or supporting a technology company

• Experience owning and managing large-scale student or early-career programs (e.g. internships development programs).

• Experience in event planning coordination and budget management for large groups.

• Experience interpreting metrics and trends (e.g. satisfaction surveys retention rates) to drive program enhancements.

• Experience in Campus Programs or Recruiting

• Proficient knowledge of G Suites including Google Slides and Google Sheets

• High degree of professionalism and integrity when interacting with all customer contacts

• Strong empathetic communication skills with varying levels of leaders and associates

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).