PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With 40 million users PalmPay delivers simple reliable and rewarding digital financial solutions across Africa and Asia.
Recognised by CNBC and the Financial Times PalmPay is one of the fastest-growing fintech companies globally.
We are looking for an experienced HR Operations Specialist to manage employee lifecycle processes documentation HRIS compliance and HR coordination. The ideal candidate must have 35 years of HR operations experience and strong understanding of Pakistan labor regulations.
Oversee onboarding and offboarding processes ensuring complete documentation.
Maintain employee records HRIS data contracts letters and compliance files.
Support payroll attendance and leave administration.
Ensure adherence to Pakistan labor laws EOBI and statutory requirements.
Respond to employee inquiries regarding HR policies benefits and procedures.
Support HR reporting metrics dashboards and audits.
Coordinate with Admin Finance Payroll and other departments.
Support HR projects employee engagement initiatives and process improvement.
Bachelors degree in HRM Business Administration or related discipline.
35 years of HR operations experience in corporate fintech NBFC or telecom sectors.
Strong knowledge of labor law HR documentation and statutory processes.
Excellent organizational documentation and multitasking skills.
Strong communication skills in English and Urdu.
Proficiency in MS Office and HR systems.
Competitive salary
Performance bonus
Festival bonuses
Mobile & internet allowance
Career path toward HR Operations Lead
Required Experience:
Manager
An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.