Housekeeping Working Supervisor Hilton Hawaiian Village
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Job Location:
Honolulu, HI - USA
Monthly Salary:
$ 26 - 33
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
- Ability to reach climb bend stoop kneel walk stand work at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time.
- Ability to work independently with minimal supervision.
- Ability to grasp lift and/or carry or otherwise move or push heavy equipment and/or furniture on a hand cart/truck weighing a maximum of 500 lbs.
- Ability to grasp lift and/or carry a maximum of 50 lbs.
- Ability to read write speak and understand the English language sufficient to communicate with employees staff and guests and perform all essential job functions such as complete forms such as a room status report.
- Ability and knowledge to use heavy equipment such as shampoo machine extraction machine wet/dry vacuum etc.
- Ability to provide clear direction instruction guidance exercise judgement and implement control over the performance of subordinates.
- Ability to organize and prioritize work and meet deadlines.
- Ability to communicate via the telephone.
- Ability to input and retrieve information with a moderately complex computer system.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The iconic Hilton Hawaiian Village Waikiki Beach Resort is looking for a Housekeeping Working Supervisor to join the team.
Situated on 22 acres along Waikikis broadest stretch of sand with 2860 rooms and 17 food and beverage outlets this premier meeting destination offers over 150000 sq. ft. of function space and Waikikis most unique meeting and event venues.
Our team members cherish our award-winning culture which includes great benefits such as competitive health plans career advancement opportunities and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortunes Worlds Best Workplaces list!
The ideal candidate will have schedule flexibility and previous housekeeping leadership experience
Shift Pattern: full availability weekends and holidays required
The hourly rate: $26.98 to $33.72
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
A Housekeeping Supervisor is responsible for supervising directing assisting and assuring the completion of housekeeping tasks assigned to Housekeeper I - Rooms Housekeeper I - GC and Housekeeper II in the guest rooms corridors and public spaces to maintain Hiltons high standards of cleanliness. Adhere to and administer the Hotels rules and regulations and the departments policies and procedures. Specifically you would be responsible for performing the following tasks to the highest standards:
- Visually inspects VIP rooms guest rooms corridors lobbies function rooms public facilities for cleanliness and appearance by extending arms over head touching smelling hearing reaching lifting climbing bending stooping kneeling standing and working at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time. Requires the ability to provide clear direction instruction and guidance to subordinates verbally and via the phone.
- Trains monitors and follows-up on performance of assigned Housekeepers. Provides organization instruction guidance communication counselling as well as exercise good judgement while reinforcing Hiltons high standards of quality. Requires the ability to clearly communicate verbally and via the telephone.
- Prepares assignments to correct cleaning discrepancies and supply requisitions for Housekeepers to maintain par stock in linen closets utility rooms etc. Prepares work performance reports and follows-up on all personnel assigned to work area and submit to the Housekeeping staff. Ensures all jobs are completed within the shift. Inputs and retrieves necessary information into a moderately complex computer system. Prepares necessary reports for example: P.M. room status report.
- Takes requested inventories and surveys of furniture fixtures equipment and supplies etc. Ensure that carts linen/supply closets and utility rooms are kept clean neat and stocked according to departmental guidelines. Ensures that all housekeepers secure all supplies and tools necessary for the completion of their jobs as the need arises. Transports operating and non-functional equipment furniture and supplies to and from work areas. Requires lifting up to 50 lbs. pushing/pulling up to 1000 lbs. Upon inspection of rooms (including VIP rooms) makes certain all VIP supplies amenities furniture fixtures and equipment are in place.
- Reports and follows-up on all maintenance deficiencies in guest rooms and corridors via work orders. Telephones deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms lights out in bathrooms closets or corridors broken mirror or window) to the maintenance department. Expedites special guest requests such as extra towels blankets or pillows.
- Issues and receives assignments cellular phones and keys to Housekeepers assigned.
Required Experience:
Manager
Key Skills
- Computer Hardware
- Computer Data Entry
- Asset Management
- Administration Support
- ACCA
- Content Management
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
