Dining Reservations Supervisor

AccorHotel

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profile Job Location:

Makati City - Philippines

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

  • Oversees the outlet reservations system by ensuring accurate bookings and table assignments handles outlet reservations cancellations and modifications and coordinates with the department to ensure seamless service delivery.
  • Provides exceptional customer service to guests builds and maintains relationships with guests and clients and generates reports on reservation trends.
  • Supervises develops and trains dining reservation agents to ensure excellent service and efficient operations and monitors and evaluates performance through feedback and coaching.

Qualifications :

  • Graduate of a degree in Hospitality Management or any related field is an asset.
  • Minimum of two (2) years of relevant experience in dining reservations is an advantage.
  • Strong leadership verbal and written communication skills service-oriented with a keen sense of detail.
  • Proficiency in relevant software such as Resdiary and Microsoft applications.

Remote Work :

No


Employment Type :

Full-time

Oversees the outlet reservations system by ensuring accurate bookings and table assignments handles outlet reservations cancellations and modifications and coordinates with the department to ensure seamless service delivery.Provides exceptional customer service to guests builds and maintains relatio...
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Key Skills

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About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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