IT Support Engineer, IT Supply Chain

IT Engineerが所属するRapid Asset DeploymentRADチームは地球上で最もカスタマー中心に活動するIT組織であるためAmazonのエンドカスタマーがオンラインで購入したものを効率的に提供できるようにIT及びそのテクノロジーソリューションを展開維持そして拡大していくことをVisionとしていますこのVisionを実現するために素晴らしい仲間を求めていますまたこちらは日本全国のAmazon内/外部配送センターで利用されているIT機器の資産管理を担うポジションとなり購買されたIT機器に対して現場へ実装するまでのサポートを行っています

配属先
IT部
責任範囲
Amazon内/外部配送センターで利用されているIT機器の資産管理業務及び調達関連業務
仕事内容/割合
Build作業30%
主にPCネットワーク機器
IT機器の入出荷作業30%
荷受け検品棚入れピック梱包発送
機器障害対応10%
RMA対応
資産管理10%
資産登録廃棄移設監査業務
各種ITプロジェクトの支援作業20%
新規配送センター立ち上げ準備標準化プロジェクトのサポート海外チームへのエスカレーション等

Amazon は多様かつインクルーシブな職場づくりを目指していますAmazonは男女雇用機会均等法を順守しています人種 出身国性別性的指向障がい年齢その他の属性によって差別することなく平等に採用選考の機会を提供しています障がいをお持ちの方は以下をご覧ください summary
Amazon Japan is seeking an IT Engineer in IT Supply Chain organization. This is a great opportunity for an individual who is looking to move into a specific technical career. You will have the opportunity to expand your technical abilities and be trained to take responsibility for certain equipment within the Fulfillment Center environment.

Responsibilities include: purchasing of IT devices/services budget management vendor management/engagement allocation and maintenance of IT equipment including check in/check out asset management inventory control device break/fix control of RMA process and device deployment (such as PC/scanner/server/switches/routers/FWs)

The candidate will be expected to take following roles:
leading other peer members
guiding/introducing Amazon global/local standards to other Ops Tech IT members
troubleshooting escalating the issues in proper/efficient way/methods and deliver results
simplifying and innovating operation processes continuously
decision-making planning activities preparing data-driven documents negotiating with stakeholders

We are looking for a well-organized person who will proactively look for ways to contribute to Amazon not only in Japan but worldwide.

(% of Time)(Description of essential functions)
Build/Provisioning30%
PC printer scanner Switch Router
Warehouse operation30%
Receive/Inspection/Stow/Pick/Pack/Ship
Troubleshooting (RMA)10%
Asset management & inventory control10%
DB maintenance/Liquidation/transfer of asset/audit
Project support20%
New site launch/non-launch/standardization project


- 1 years of corporate setting Windows Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers troubleshooting thin clients PCs scanners and portable handheld terminals

- CompTIA A CompTIA Network Cisco/CCNA Linux (Redhat) Microsoft hardware (installation) AWS or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.