Care Coordinator

Hereford - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Due to the continued growth and expansion of the business we are looking for a 2nd Care Coordinator at our Home Instead office in Rotherwas. Based in our Hereford office you will be proud to represent us and be an ambassador for the excellent service we provide to our clients and you will also want to be part of an organisation that strives to be excellent in all manners of its care delivery.

Job Purpose
To ensure that our clients and care professionals receive the appropriate support and a high-quality service.

The Role

Support care consultations service reviews and completing client support plans

Conduct staff supervisions and client Quality Assurance reviews

. Oversea care professional rotas ensuring continuity of care

Create update and audit client care plans and assist with digital care planning

Maintain accurate client and care professional records on Home Insteads People Planner and Access Care Planning systems

Conduct Client and care professional introductions

Build and maintain positive relationships with potential and existing clients their families and other professionals involved in their care

Carry out Client reviews and action these accordingly

Support care professional out in the community

Maintain regular contact with clients and care professional

Any other duties as directed by deputy care manager and or the operations manager

Participate in on-call duties as required

Compliance with Home Insteads Equality Diversity and Equal Opportunities Policy in respect of employment and service delivery

Carry out any other duties deemed necessary for the successful operation of the business

Qualifications :

Essential Criteria

completed working towards or prepared to undertake Level 3 NVQ in Health and Social Care or equivalent

Experience in the care sector delivering a wide range of personal care services

Experience of working with MAR sheets and medication in a supervisory role

Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes

Knowledge and understanding of legislation and regulations specific to Health and Social Care

Good communication skills with the ability to build rapport quickly

Must be confident to use care management technology including providing support and training to CAREGivers

Must understand the importance of confidentiality working within current legislation

Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate

Must have full driving licence and means of transport if required within the territory to visit clients

Be organised and flexible to meet the needs of the business

Additional Information :

Expected start date: from January 2026 as soon as possible

Job Types: Full time hours 37.5 hours per week (Typically 0830-1700 Monday to Friday)

Salary: 26000 - 29000 per Annum depending on experience.

Remote Work :

Employment Type :

Contract