Account Manager, Client Relations (mfd)

Your mission as Client Relations Account Manager

Your mission as Client Relations Account Manageris to drive sustainable growth within Appinios small and mid-tier client segment. Youll be commercially responsible for a large portfolio of smaller accounts - nurturing expanding and reactivating them through a mix of data-driven processes and proactive sales activity.

Youll balance inbound qualification outbound prospecting closing deals and account growth ensuring that every client experiences the value of Appinios real-time insights platform. Acting as the growth engine for your segment youll combine structured execution with a curious consultative mindset to turn opportunities into long-term relationships.

What youll be doing

• Take commercial ownership of a diverse portfolio of smaller and lower-tier accounts ensuring consistent growth and retention
• Manage and convert inbound leads into active long-term customers through consultative engagement
• Proactively build a high-quality outbound pipeline identifying and approaching new prospects within your target market
• Drive renewals reactivations and upsells across your account base leveraging automation data and scaled communication tactics
• Analyse account performance pipeline health and funnel metrics to guide your strategy and improve conversion
• Collaborate closely with Marketing Customer Success and Research team to deliver a best-in-class customer experience
• Maintain organised data-backed account management processes ensuring visibility prioritisation and accountability in all activities

You will thrive in this role if

• You have 3 years of experience in Sales Business Development or SDR roles including at least 2 years of full-cycle sales experience
• You bring experience in market research or data-centric organisations and understand how to translate insights into value
• Youre a hungry proactive hunter who enjoys taking ownership of your pipeline and driving results
• You have a consultative empathetic mindset skilled at understanding client needs and building meaningful relationships
• Youre organised analytical and data-driven using structure and insights to guide decisions and improve performance
• Youre naturally curious coachable and eager to learn always looking to grow your commercial skills
• You thrive in a collaborative international environment contributing to shared goals and an open feedback culture
• You are fluent in both German and English (written and spoken)
• You are based in Germany Ideally Hamburg

Whats in it for you

• Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take
• Temporary work from abroad - If youre based in the EU you can work outside your country of residence for up to 180 days per year
• All the hardware you need andyour own MacBook
• If you are located in Hamburg or Berlin youll get aDeutschland ticket or access to a mobility budget with theNAVIT app to get you to and from the office space
• If you are located in Germany or Spain you will have access to aSubsidised Urban SportsClub membership
• In case youre located in one of the cities where most of our fellow Appinioneers are (Hamburg Berlin Munich London Madrid Barcelona or New York) you can get access to ourCo-working spaces