Service Manager France (mfd) Lyon Area
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We EOS - world market leader for industrial 3D printing are looking for you to support ourService EMEA TeaminFrance.
Your Mission
- Lead and empower a dedicated team of Field Service Engineers Technical Support Specialists and Hotline Experts in the French-speaking EMEA region.
- Act as the primary contact for all Service-related matters for our French customersinternally and externally.
- Manage escalations and critical incidents with a calm solution-oriented approach.
- Develop and implement tailored Service solutions that meet the specific needs of our customers.
- Collaborate with EOS headquarters to align on strategic service initiatives and drive continuous improvement.
- Plan and oversee team training resource allocation and budget management in line with our Service strategy.
- Ensure compliance with Health & Safety regulations and promote the well-being of your team.
Your Talents
- A solid academic foundation in Engineering Economics or a comparable field.
- Proven leadership experience in a similar role ideally within the manufacturing industry.
- Hands-on service know-how preferably in technical field service - Additive Manufacturing is a plus.
- Strong communicator with excellent interpersonal and organizational skills.
- Master of priorities able to navigate fast-paced environments and manage expectations with confidence.
- Strategic thinker with a hands-on mindset balancing long-term goals and daily operations.
- Fluent in French and English German is a bonus - and youre open to traveling across EMEA (up to 30%).
Our Benefits
- Flexible working time models with a hybrid work approach
- Company car with private use
- Attractive remuneration package consisting of a fixed salary and a variable bonus Convention collective de la métallurgie
- Modern working environment
- Learning & Development Opportunities
Are you in
We are looking forward to your application via our online system! If you have any questions feel free to contactLydia Pfeifervia
Please understand that we cannot accept applications by e-mail.
Our Vision:
Over 1000 sharp minds about 60 nationalities one goal: accelerating the worlds transition to Responsible Manufacturing.
Our proven technology industrial 3D printing has been extending the boundaries of manufacturing for over 30 years.
We work globally networked and prefer to think outside the box and were looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds ensuring equal opportunities without regard to race color religion national origin gender identity expression sexual orientation age or disability. At EOS equity and inclusion are fundamental principles and we believe in creating a work environment that is built on empathy respect and fairness. We are ALL IN.
Required Experience:
Manager
Key Skills
- Sales Experience
- Direct Sales
- retail Experience
- Hospitality Experience
- Management Experience
- Process Improvement
- Outside Sales
- Team Management
- Kaizen
- Leadership Experience
- Public Speaking
- Supervising Experience
About Company
EOS is the world's leading provider of 3D printing solutions, offering professional 3D printers, materials and software from a single source.
